BBB Business Review

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BBB Accredited Business since

National Fire Adjustment Co., Inc.

Additional Locations

Phone: (716) 689-7700 Fax: (716) 689-7768 View Additional Phone Numbers One N F A Park, Amherst, NY 14228 http://www.nfa.com


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Description

This company is a full service Licensed Public Adjusting company working exclusively for the insured in obtaining full financial recovery following an insurable loss.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that National Fire Adjustment Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for National Fire Adjustment Co., Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on National Fire Adjustment Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1948 Business started: 01/01/1922 in NY Business started locally: 01/01/1922 Business incorporated 01/18/1971 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NYS Department of Financial Services

http://www.dfs.ny.gov
Phone Number: (212) 709-3500

Business Management
Mr. Daniel A. Bednarski, Manager Ms. Vanessa M. Blase Mr. Bruce R. Erway Ms. Tricia L. Fitch, Special Projects Manager Mr. Frank W. Murphy Mr. Dennis E. Niland, Executive Vice-President Mr. Frank R Papa, Chairman Mr. James A. Shephard, Manager Mr. Eric P. Stoerger, Manager Mr. Robert E. Weseman
Contact Information
Principal: Mr. Ronald J Papa, President
Business Category

ADJUSTERS

Alternate Business Names
N F A
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.