Charity Review

Issued: December 2014 Expires: December 2016

People Inc.

Standards Not Met
 
(716) 634-8132 1219 North Forest Rd., Williamsville NY 14221 www.people-inc.org

Standards for Charity Accountability

Governance
  1. 1. Board Oversight
  2. 2. Board Size
  3. 3. Board Meetings
  4. 4. Board Compensation
  5. 5. Conflict of Interest
Measuring Effectiveness
  1. 6. Effectiveness Policy
  2. 7. Effectiveness Report
Finances
  1. 8. Program Expenses
  2. 9. Fund Raising Expenses
  3. 10. Accumulating Funds
  4. 11. Audit Report
  5. 12. Detailed Expense Breakdown
  6. 13. Accurate Expense Reporting
  7. 14. Budget Plan
  1. Conclusions
  2. Purpose
  3. Programs
  4. Governance & Staff
  5. Fund Raising
  6. Tax Status
  7. Financial
  8. BBB Comment
Conclusions

People Inc. does not meet the following 3 Standards for Charity Accountability.

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

People Inc. does not meet this standard because:

The charity's most recent annual report to the public did not include a numeric breakdown of program, administrative and fundraising expenses, nor did include total ending net assets. 

Standard 17: Website Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

People Inc. does not meet this standard because:

The charity's website does not include a link to its most recent IRS Form 990. 

Standard 18: Donor Privacy - Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

People Inc. does not meet this standard because:

The charity's website does not include an online privacy policy. 

In addition, BBB requested, but did not receive, complete information on the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability: #5 #19

Purpose

"exists so that individuals with disabling conditions or other special needs have the supports they need to participate and succeed in an accepting society."

Business incorporated: 08/14/1970 in NY

Also Known As: Iris Housing Corp. , Leisuretimers , Lilly Housing Corp. , Marigold Housing Corp. , Seneca-Cazenovia Community Square Corp , Carnation Housing Corp. , Elm Housing Corp. , Elmwood Health Center , Ivy Rose Housing Corp. , People Home Health Care Services , Sunflower Housing Corp , Western New York Safe Kids Coalition , Pine Housing Corp. , Willow Senior Housing Corp , Burchfield Commons Housing Corp , Maple Senior Housing Corp. , Oak Senior Housing Corp. , People & Places , Violet Housing Corp

Programs

Services include, but are not limited to: day treatment programs, disabilities prevention, family support services, health care, residential services, senior housing, and supported employment/vocational programs.

Governance & Staff

Board Chair: Dr. Mary Ann Kedron Business Affiliation: UB Dept of Neurosurgery

CEO: Ms. Rhonda Frederick, CEO Compensation:* $222,782.00

Board Size: 11

Staff: 3000

* Compensation includes annual salary and, if applicable, benefit plans, expense accounts and other allowances.
Fund Raising
Method(s) used: Direct Mail Appeals Grant Proposals Internet Appeals Planned Giving Arrangements Membership Appeals

% of Related Contributions on Fundraising: 10.22%

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

Financial

The following information is based on People Inc.'s Consolidated Audited Financial Statements for the fiscal year ending Tuesday, December 31, 2013.

Source of Funds
Program Support and Revenue $132,216,036.00
Other Revenue $390,892.00
Non-Program Support and Revenue $862,388.00
Non-Operating Income $2,553,098.00
Total Income: $136,022,414.00
 
Fusion Chart
 
Program Expenses: $123,100,742.00
Fundraising Expenses: $88,146.00
Administrative Expenses: $9,228,841.00
Total Expenses: $132,417,729.00
 
Expenses in Excess of Income: ($3,604,685.00)
 
Beginning Net Assets: $68,439,222.00
Ending Net Assets: $72,115,607.00
Total Liabilities: $45,763,944.00
Total Assets: $117,879,551.00

BBB Comment



An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Standards Legend

  • Meets Standards IconMeets Standards
  • Standards Not Met IconStandards Not Met
  • Did Not Disclose IconDid Not Disclose
  • Review in Progress IconReview in Progress
  • Unable to Verify IconUnable to Verify
Close

Standard 5: Conflict of Interest


Description:

No transaction(s) in which any board or staff members have material conflicting interests with the charity resulting from any relationship or business affiliation. Factors that will be considered when concluding whether or not a related party transaction constitutes a conflict of interest and if such a conflict is material, include, but are not limited to: any arm's length procedures established by the charity; the size of the transaction relative to like expenses of the charity; whether the interested party participated in the board vote on the transaction; if competitive bids were sought and whether the transaction is one-time, recurring or ongoing.

BBB requested, but did not receive, complete information on the People Inc.’s governance and oversight and is unable to verify the organization's compliance with this standard.
Close

Standard 16: Annual Report


Description:

Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

People Inc. does not meet meet this standard because:

The charity's most recent annual report to the public did not include a numeric breakdown of program, administrative and fundraising expenses, nor did include total ending net assets. 

Close

Standard 17: Website Disclosures


Description:

Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

People Inc. does not meet meet this standard because:

The charity's website does not include a link to its most recent IRS Form 990. 

Close

Standard 18: Donor Privacy


Description:

Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

People Inc. does not meet meet this standard because:

The charity's website does not include an online privacy policy. 

Close

Standard 19: Cause Marketing Disclosures


Description:

Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) the actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to abc charity for every xyz company product sold), (b) the duration of the campaign (e.g., the month of October), (c) any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000).

BBB requested, but did not receive, complete information on the People Inc.’s solicitation materials and is unable to verify the organization's compliance with this standard.