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This Business is not BBB accredited

Spectrum Management, Inc

Phone: (289) 892-4176 100 Verona St **Returned Mail, Rochester, NY 14608 ! There is an alert on Spectrum Management, Inc !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Spectrum Management, Inc include:

  • BBB concerns with the industry in which this business operates
  • BBB does not have sufficient information to determine how long this business has been operating
  • 2 serious complaints filed against business
  • BBB does not have sufficient background information on this business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Additional Complaint Information

It has come to the attention of the Bureau that consumers are receiving correspondence allegedly from this business, advertising opportunities as a mystery shopper. However when the consumer expresses interest, the offer is revealed to be a variation of the ubiquitous "check scam". In the check scam, a consumer is provided with a check and instructed to deposit this check in their personal bank account. They are then instructed to forward a portion of those funds onward, usually via wire transfer, and "keep the rest for themselves". However, while the check may appear to clear the bank, it is not in fact a valid check. When this discovery is made, the consumer is responsible for those funds, with the end result being the consumer has sent their own money. This type of scam is also known as an overpayment scam, and has many variations. Additionally, it is important for consumers to note that many times, legitimate businesses find their identities being used fraudulently by offers such as this, in order to lend legitimacy to the scam. Consumers should be aware that with a scam like this the businesses are either non-existent, or are not involved with this scheme. For more information, we suggest visiting http://www.fakechecks.org/. Consumers who have lost money after acting on a check that they received via postal mail are also encouraged to file a complaint with the USPIS at http://www.lookstoogoodtobetrue.com/complaint.aspx. 

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Spectrum Management, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: December 20, 2011
Business Category

SECRET SHOPPER WORK-AT-HOME COMPANIES

Industry Tips
Checks in the Mail Mystery Shopper/Secret Shopper Work At Home Schemes

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    100 Verona St **Returned Mail

    Rochester, NY 14608 (289) 892-4176

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The BBB is currently receiving complaints from consumers who received a check in the mail from Spectrum Management. After depositing the check and sending money back to the company as instructed, the bank notified the consumers that the check was fraudulent. Additional information on Secret Shopping can be found below in the Industry Tips section of this Business Review.


Complaint Detail(s)

2/17/2012 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: this business is suppose to be a secret shopper assignment. However, the assignment is to deposit "their check" and send 70-75% of it through a western union to an individual to assess the customer service at western union. The problem is that when I called the bank that the check was written on, they said that that account was being held and the funds would not be released. I was sure glad that I checked on **** ******* @ ###-###-#### before I western unioned the money to ******* ****** in ATLANTA, GA.

Desired Settlement: IF THE BUSINESS IS A SCAM, BRING AS MUCH ATTENTION TO IT AS POSSIBLE.

2/17/2012 Advertising/Sales Issues | Read Complaint Details
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Additional Notes

Complaint: Issued a bad check to MSG ******* * ******, Retired. for the sum of $1,300+ This check bounced. I have called them several times without restation.

Desired Settlement: I would like to have the money from the check refunded, the cost of the bank fine, plus any amount the court feels I am do do to lack of the money.