This Business is not BBB accredited

Regional Marketing Services

Phone: (866) 657-7971 1 Morrie Silver Way, Rochester, NY 14608 ! There is an alert on Regional Marketing Services !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Regional Marketing Services include:

  • Length of time business has been operating
  • Failure to respond to 2 complaint(s) filed against business
  • BBB concerns with the industry in which this business operates
  • Advertising issues found by BBB

Factors that raised the rating for Regional Marketing Services include:

  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Regional Marketing Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 13, 2012
Business Category


Industry Tips
Advance Fee Loans Mystery Shopper/Secret Shopper Work At Home Schemes

Additional Locations


    1 Morrie Silver Way

    Rochester, NY 14608 (866) 657-7971


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The BBB is currently receiving complaints from consumers who received an unsolicited check in the mail from Regional Marketing Services. After depositing the check and sending money back to the company as instructed, the bank notified the consumers that the check was fraudulent. Additional information on Secret Shopping can be found below in the Industry Tips section of this Business Review.

Complaint Detail(s)

9/13/2012 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Said they were a secret shopper company, and had me do 3 assaments, 1st a wire transaction to a person in cananda, then target and walgreens, after I did these, they did not honor the check and took my 300 dollars. I tried to get in toch with them, and now they answer and hang up.

Desired Settlement: I want them out of bussinessa and my money back IM a mom of 5

8/14/2012 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: After signing up for what I thought was a legit secret shopper opportunity, I received a mysterious letter complete with no return address on the envelope. It was postmarked from Canada. I opened it to find a check enclosed for $1,870.60. I read the instructions and was asked to call the phone number listed and cash the check and go to ****** or *********, Western Union, and ** **** or **** *** and purchase something. Then, I was instructed to wire $1,400 via Western Union and fill out a survey and fax it to the number listed. I was also told i would be paid $250 and an additional $50 for the 2 shopping trips I was asked to do. I was also asked to fax my receipts in too or send them via email. When I received the letters, upon looking at them I felt uneasy that it might be a scam and after researching online I found out this is very common. The addresses listed were: N.A.I Management Services Inc. 800 West Broadway San Diego, CA 92101 on the check and the Bank issuing the check was: UMB Bank Kansas City, MO and was dated June 25, 2012. The fax number is: ###-###-#### and phone numbers listed were: 1-******** and ###-###-#### and someone with a foreign accent (possibly Indian) answered the last phone number listed. They asked for my name, REF number and phone number. The letter was signed: ****** ******** as the Resource Manager and the address listed at the bottom was: ###-###-#### or ###-###-#### and the fax was: ###-###-####. Again, fishy because it was all inconsistent.

Desired Settlement: I want companies like this one to be shut down and I am thanking God I had enough sense to not cash the check and fall for a scam like this one. I want a lot of awareness about this fraud so others do not fall into this trap.

8/14/2012 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: I filled out an application to become a mystery shopper. (There are legitimate jobs for this). I get in the mail by fedex 7/10/12 with a letter with no letterhead, and a check for 1870.60. My instructions were to call ###-###-#### to give them ref#******. A man answered, no name or business name. I asked about the address and he couldn't give it to me so I asked if 1 morrie was the address (I looked name of company up on the internet) and he said yes, but became nervous and then said he would call back and took my phone #. He never called back. On 7/12 I called a different # on the letterhead ###-###-#### and they asked if I wanted to become a mystery shopper in which I said yes. I asked about the position. How does this job work and he said he couldn't answer that question and said he would like to put a supervisor on line he put me on hold for 2 minutes then hung up. I called back and no answer, just rang and rang. I think the check they gave me is money laundering. I called the bank the ck was written on and it was their suggestion that it was.

Desired Settlement: Put this company out of business if you find out this is so. Call the police or whatever it takes as they are preying on a lot of people that would not have gone as far as I have or didn't know to call the bank etc. They are also commiting mail fraud. And I am turning them in here next.