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BBB Accredited Business since

Patio Enclosures

Phone: (585) 385-9999 Fax: (585) 385-2210 View Additional Phone Numbers 123 Despatch Drive , East Rochester, NY 14445 View Additional Email Addresses http://www.rochesterpatioenc.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers manufacturing, sales/installation, and service of sunrooms, patio enclosures, and solariums. The East Rochester NY location is a local, independent franchise of Patio Enclosures, Inc. headquartered in Ohio.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Patio Enclosures meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Patio Enclosures include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Patio Enclosures
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1982 Business started: 01/01/1982 in NY Business started locally: 01/01/1982 Business incorporated 11/17/1998 in NV
Type of Entity

Corporation

Business Management
Mr. Philip H. Hart Jr., Proprietor Ms. Joyce Hart, Proprietor
Contact Information
Principal: Mr. Philip H. Hart Jr., Proprietor
Business Category

PATIO, PORCH & DECK ENCLOSURES BASEMENT - REMODELING WINDOWS - INSTALLATION & SERVICE SUNROOM & SOLARIUM DESIGN & CONSTRUCTION RAILINGS AWNINGS & CANOPIES DOORS DOORS - INSTALLATION STORM WINDOWS & DOORS WINDOWS DECK BUILDER VINYL DECKING DOORS - VINYL BASEMENT - FINISHING HOME IMPROVEMENTS - ADDITIONS PATIO & DECK BUILDERS

Alternate Business Names
Patio Enclosures - Rochester NY Unlimited Enclosures (Hart), Inc.
Industry Tips
Home Improvement Contracts -- NYS Law Home Improvements Home Improvements -- FHA Loan Advertisements Three Day Cooling-Off Rule (cancel contracts) Window Condensation
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.