Business ProfileforTriple-O

We had Triple-O out here on March 12 to install a new air conditioner, and then after that a week later, our furnace went and they came back out and installed a new furnace and diagnosed our old furnace and told us it was going to be A lot more money to fix our old furnace, then have a new one installed. Now the problem has come to our homeowners insurance triple o is refusing to fill out paperwork For our homeowners insurance for a claim for the furnace breaking. Triple o First told our homeowners insurance that they never diagnosed our old furnace, which was a lie They also told me they were refusing to fill out the form homeowners insurance needed information for Because they’re not allowed to. We have an estimate from them for repair of the old furnace and estimate for installing the new furnace. The insurance company has this information and knows that triple o Came out to our house and diagnosed it, but is needing more information from them to finish the claim. Triple O To help us and have this information sent. Our homeowners insurance is now sending out a different company to look at our old furnace to finish their claim. But also triple o, has been giving us problems This whole situation. They have also come out and looked at our New furnace said everything was fine even though the furnace is continuously getting louder and when it kicks on it sounds like it’s going to explode because it’s filling with so much gas. Triple 0, tells me that everything is working normal, but I am not sure or will can’t believe them after this whole situation.