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      Country
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          Find a Location

          NOCO Energy Corp has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • NOCO Energy Corp

              2440 Sheridan Dr Tonawanda, NY 14150-9416

              BBB Accredited Business
            • NOCO Energy Corp

              700 Grand Island Blvd Tonawanda, NY 14150-6516

              BBB Accredited Business
            • NOCO Energy Corp

              13613 Main Rd Akron, NY 14001-9331

              BBB Accredited Business
            • NOCO Energy Corp

              6804 Main St Cherry Creek, NY 14723

              BBB Accredited Business
            • NOCO Energy Corp

              1111 Niagara St Buffalo, NY 14213-1713

              BBB Accredited Business

            Business ProfileforNOCO Energy Corp

            Heating Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/17/2001

            Years in Business: 89

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This company offers Heating Contracting, Propane, & Home Heating Delivery and Service.

            Business Details

            This is a multi-location business.

            Find a Location

            NOCO Energy Corp has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • NOCO Energy Corp

                2440 Sheridan Dr Tonawanda, NY 14150-9416

                BBB Accredited Business
              • NOCO Energy Corp

                700 Grand Island Blvd Tonawanda, NY 14150-6516

                BBB Accredited Business
              • NOCO Energy Corp

                13613 Main Rd Akron, NY 14001-9331

                BBB Accredited Business
              • NOCO Energy Corp

                6804 Main St Cherry Creek, NY 14723

                BBB Accredited Business
              • NOCO Energy Corp

                1111 Niagara St Buffalo, NY 14213-1713

                BBB Accredited Business
              BBB File Opened:
              1/1/1958
              Years in Business:
              89
              Business Started:
              1/1/1935
              Business Started Locally:
              1/1/1940
              Business Incorporated:
              1/12/1948
              Accredited Since:
              9/17/2001
              Type of Entity:
              Corporation
              Business Management
              • Ms. Alicia Lineberger, Customer Service Manager
              • Mr. Jim Poppenberg, Controller
              • Mr. Jim Newman, Owner
              Contact Information

              Principal

              • Ms. Alicia Lineberger, Customer Service Manager
              • Mr. Jim Poppenberg, Controller

              Customer Contact

              • Ms. Alicia Lineberger, Customer Service Manager
              Additional Contact Information

              Fax Numbers

              • (716) 542-5423
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/01/2023

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              I signed a commercial contract with NOCO for electric for our **** ******* facility on 11/11/22 for a service start date of December. I was cold called by Ryan G***** an Assistant Vice President with NOCO Sales. This took place over a 5 month period until my current electric had expired on December 5th 2022. I have every bit of communication between he and I. When it came time to start their service I called Ryan on Dec 7th to make sure we were switched over. He said that their had been an issue with ******** **** accepting the change over to NOCO. I asked Ryan how the difference in electricity charges would be handled due to this error and he said NOCO would make up the difference because of their error. There was 24 days from when I signed the contract and them not executing on the contract. They didn't start my service on Dec 5th like the contract was supposed to. Because of this I incurred an additional $29,000 in electricity charges. I got the bill for electric for almost $49,000+ dollars which is approx $29,000 more than expected based on the agreed upon rate from the new contract I signed. I bought this new bill to their attention and Ryan was "shook" and could barely speak on the phone he was so stunned. He then got another Assistant Vice President involved and his name is Christopher C*******. He told me that this wasn't NOCO fault and they wouldn't be responsible for any on the charges incurred. He acknowledged the contract signing date and was on the phone with Ryan(VP) and I. He was dismissive and rude. I said that I would be consulting an attorney to rectify this and his response in email was that they are now cancelling my contract with NOCO and returning services back to ******** ****. Now i will incur a higher electric bill again because the rate is much higher than what my December contract is agreed to. So they cancelled me because i called them on there error. These are disgusting business practices and I could lose my company
              Read More

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Diana K

              1 star

              02/25/2023

              I am making a formal complaint against your company because ur site says 24/hr emergency service during the hearing season yet I called Friday about 6:30 my tanks were empty because the one take showed full and you refused to come out and give me propane in 15 degree weather and was going to be below freezing all weekend and I have medical problems including a heart condition. Your tank is faulty and I thought it had propane we have had a mild winter and I have an energy efficiency heater and we don’t keep it high so I thought the gage was correct. I am calling another company Monday and getting away from u and will share this with others so they don’t get into the same situation I did with u. Ur a terrible company u should be ashamed of allowing people to freeze in the winter Sent from my iPhone

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