BBB Accredited Business since
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This company offers commercial & residential General Contracting services including; New Builds, Additions, Foundations, Garages, Home Improvements, Etc.
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A BBB Accredited Business since
BBB has determined that Johnson & Sons General Contractors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Johnson & Sons General Contractors include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
City of Buffalo Licensing Division
Rm. 313 City Hall, Buffalo NY 14202
Phone Number: (716) 851-4953
Fax Number: (716) 851-4952
Business ManagementMr. Adam Johnson, Vice President
CONTRACTORS - GENERAL CONTRACTORS - ELECTRICAL FOUNDATION CONTRACTORS GARAGE BUILDERS GUTTERS & DOWNSPOUTS GUTTER CLEANING HEATING CONTRACTORS HOME BUILDERS HOME IMPROVEMENTS - ADDITIONS INSULATION CONTRACTORS PAINTING CONTRACTORS ROOFING CONTRACTORS SIDING CONTRACTORS WALLPAPER HANGERS WHEEL CHAIR LIFTS & RAMPS BASEMENT - REMODELING BATHROOM REMODELING WINDOWS - INSTALLATION & SERVICE HEATING & AIR CONDITIONING AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL SUNROOM & SOLARIUM DESIGN & CONSTRUCTION CONTRACTOR - DISABLED ACCESS WOODWORKING COUNTERTOPS DOORS DOORS - INSTALLATION FENCE CONTRACTORS WINDOWS FIRE & WATER DAMAGE RESTORATION FIRE DAMAGE RESTORATION WATER DAMAGE RESTORATION FENCE - SALES, SERVICE & CONTRACTORS CONTRACTORS - GUTTERS CONTRACTOR - ELECTRICAL KITCHEN & BATH - DESIGN & REMODELING KITCHEN REMODELING CARPENTERS
Alternate Business NamesJohnson And Sons
Industry TipsHeating Systems Home Improvement Contracts -- NYS Law Home Improvements Home Improvements -- FHA Loan Advertisements Recognizing Home Improvement Scams Roof - Ice & Snow Removal Roofing - Repair & Installation Sale away from Regular place of business Service Calls Three Day Cool Off Three Day Cooling-Off Rule (cancel contracts) Window Condensation
45 Pannell St.
Buffalo, NY 14214 (716) 886-0002 (716) 836-6686 Directions
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
- Heating Systems
- Home Improvement Contracts -- NYS Law
- Home Improvements
- Home Improvements -- FHA Loan Advertisements
- Recognizing Home Improvement Scams
- Roof - Ice & Snow Removal
- Roofing - Repair & Installation
- Sale away from Regular place of business
- Service Calls
- Three Day Cool Off
- Three Day Cooling-Off Rule (cancel contracts)
- Window Condensation
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (716) 836-6686(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.