This business is not BBB accredited.
Better Builders & Remodelers LLC
Phone: (518) 374-9517 1607 Rugby Road, Schenectady, NY 12309
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This business offers general contracting including; new builds, roofing, siding, windows/doors, additions, kitchen/bath remodeling, flooring and drywall services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Better Builders & Remodelers LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Daniel S. Kardos, Owner/President
CONTRACTORS - GENERAL CONTRACTOR - REMODEL & REPAIR DRYWALL CONTRACTORS HOME BUILDERS ROOFING CONTRACTORS SIDING CONTRACTORS CONSTRUCTION & REMODELING SERVICES BATHROOM REMODELING REMODELING SERVICES DOORS STORM WINDOWS & DOORS CONTRACTORS - FLOORING KITCHEN & BATH - DESIGN & REMODELING KITCHEN REMODELING
Industry TipsHome Improvement Contracts -- NYS Law Home Improvements Home Improvements -- FHA Loan Advertisements Recognizing Home Improvement Scams Roof - Ice & Snow Removal Roofing - Repair & Installation Three Day Cooling-Off Rule (cancel contracts)
THIS LOCATION IS NOT BBB ACCREDITED
1607 Rugby Road
Schenectady, NY 12309 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: Repairs to the residence were never completed by the owner of the business. There was a verbal agreement for the owner to come over and complete the repairs. Since house has been "finished" there are several issues are that are now coming up. Poor craftsmanship and quality of the work provided
Desired Settlement: Would like the repairs to be completed and the house to be finished.
Business Response: BBB spoke to business and the following was relayed: This job was bad right from the start. It was an insurance job. The homeowner wanted a new house built from insurance co. Insurance company said no and homeowner was unhappy about that decision. I have all the pictures from the insurance company. There is $12-14K dollars that was never paid that the insurance will not cover because there was prior damage before the tree came down. I was expecting to be paid by the owner. He says they do not have any money and the homeowner wants a letter signed to keep from paying the business. When final check was received, that is when they mentioned something about basement.
Consumer Response: I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I am not asking for a new house. There were fixes that needed to be done from you that you promised after the project was "finished". Now as for the basement the ceiling that was replaced by your team was never finished being painted and now in the living the tape job that was done is all cracked and the paint is peeling off the walls. I'm not asking for much in this situation I just wanted to project done. I asked you to fix my home because someone had said you were good and you wanted to take it on. If you didn't want to deal with an insurance claim you should have denied it. I'm not asking for a new house or for you to even replace anything just want the house to be finished. Regards, ***** ************