Map & Directions
BBB Accredited Business since
Map & Directions
Address for FrozenCPU.com, Inc.
311 East Chestnut Street
East Rochester, NY 14445
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
BBB has received a high volume of complaints over the past several weeks. Consumers have advised BBB that they have purchased product from the business and are still awaiting arrival of the merchandise. Consumers have contacted the business with no response. BBB has several pending complaints at this time. BBB has reached out to the business and will keep consumers informed. The business website has the following information at the bottom of the webpage:
LATEST NEWS:Site down until further notice February 21, 2015
FrozenCPU.com will not be taking new orders or processing pending orders for at least the next 30 days. We currently are attempting to hire new staff to get things moving again. We apologize for this inconvenience. - Mark Friga Jr.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Letter Grade Scale
Star Rating scale