BBB Business Review
This Business is not BBB accredited
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This business offers online sales of wedding gowns & formal wear.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for BridalGown.net include:
- 12 complaint(s) filed against business
- Failure to respond to 11 complaint(s) filed against business
Factors that raised the rating for BridalGown.net include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||12|
Additional Complaint Information
BBB has received complaints from consumers advising that they have purchased and paid for merchandise from this business but have not received the merchandise. Consumers have called and emailed the business with no response. BBB has reached out through letters, phone calls and emails asking for the business to answer to concerns that the consumers are left without their merchandise and their refunds. BBB was able to find out through one partner of the business that the business was dissolved and the one remaining partner was not able to retrieve any merchandise for the consumers without permission from the other partner.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
BRIDAL SHOPS INTERNET SHOPPING