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Find a Location

The Auto Saver Systems Inc. has 1 locations, listed below.

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    Business ProfileforThe Auto Saver Systems Inc.

    Wholesale Auto Parts
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/20/2012

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Auto Parts Manufacturer

     

    Business Details

    Location of This Business
    14 Jupiter Ln Ste 2, Colonie, NY 12205-5066
    BBB File Opened:
    6/11/2001
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Started Locally:
    1/1/1990
    Business Incorporated:
    11/3/1992
    Accredited Since:
    12/20/2012
    Type of Entity:
    Corporation
    Alternate Business Name
    • The Auto Saver System
    Business Management
    • Mr. Robert Kibling, Vice President
    • Mr. Warren Camp, President
    Contact Information

    Principal

    • Mr. Robert Kibling, Vice President
    • Mr. Warren Camp, President

    Customer Contact

    • Mr. Robert Kibling, Vice President
    Additional Contact Information

    Fax Numbers

    • (518) 393-3515
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased a new 2015 ***** ******* and was sold the rust warranty for 399$ at the time of purchase. Both front sides of my vehicle are rusting out and when I sent warranty info and pictures to them they replied that I waited too long to report. I did not notice any rusting until early this spring when after going through the car wash and wiping it down. Regardless isn't that the reason to buy the product, to cover against the rust? After reading the reviews I see they always seem to have an excuse not to cover the warranty . I take good care of my vehicle, keep it in my garage and it only has 60,000 miles. Should not be rusting out already.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joseph T.

    1 star

    06/13/2021

    I am very displeased with the (AUTO SAVER SYSTEM) and the the way that business backs their product! When I Bought my 2014 **** **** Truck (6/11/2017) from the dealership (******* ******** ****** in Horseheads NY) I purchased the Auto Saver to help prevent/and protect against rust. The contract states -( It will protect against surface rust up to 4 years on a used vehicle.) I was washing my truck during April of this year (2021), and noticed a 3 inch rust spot developing on the trucks left rear fender (near the mud flap area). After further washing, the piece fell off! I took pictures of the spot and filed a claim with the company... The Company responded that they DENIED my claim because the extent of rust was more than just surface rust. The contract doe`s not state what condition the rust must be in to file a claim! I feel that I was deceived in my purchase of this product.

    The Auto Saver Systems Inc. Response

    06/17/2021

    Please except this in response to complaint ID ******   Regarding Mr. ****’s complaint to the BBB, our company, The Auto Saver System Inc. is the manufacturer of the product that was purchased by the complainant. The limited warranty for corrosion protection is supported and administered by a company other than the manufacturer. The warranty administrator for corrosion protection warranty coverage is listed as Warranty Administrator on the reverse side of the warranty agreement possessed by Mr. ****. Our Company respectfully request that this complaint be dismissed due to we hold no limited warranty liability under the complainant’s warranty agreement. Thank you in advance, Robert K*******

    Local BBB

    BBB of Upstate New York

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