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BBB Accredited Business since

AAA Oklahoma

Additional Locations

Phone: (918) 748-1000 Fax: (918) 748-1111 View Additional Phone Numbers 2121 E 15th St, Tulsa, OK 74104 http://www.aaa.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that AAA Oklahoma meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on AAA Oklahoma
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: October 28, 1966 Business started: 02/01/1920 Business started locally: 02/01/1920 Business incorporated 02/24/1920 in OK
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Insurance Commission
2401 N.W. 23rd Street, Suite 28, Oklahoma City OK 73107
Phone Number: (405) 521-2828
The number is 0000172412.

Type of Entity


Business Management
Mr. Jared Peterson, President/CEO Russ Iden, VP of Insurance Chuck Mai, VP of Public Affairs Becky Nasworthy, Executive Assistant Scott Norman, Marketing Manager
Contact Information
Customer Contact: Russ Iden, VP of Insurance
Principal: Mr. Jared Peterson, President/CEO
Related Businesses
AAA Insurance AAA Insurance Susan Snow Insurance Agency AAA Insurance AAA Insurance AAA Insurance AAA Insurance AAA Insurance AAA Insurance AAA Insurance AAA Insurance AAA Insurance AAA Insurance AAA Insurance AAA Insurance AAA Insurance AAA Insurance
Business Category

Travel Agencies & Bureaus Insurance Companies Road Service - Automotive

Alternate Business Names
AAA Auto Club of Tulsa AAA Insurance AAA of Tulsa AAA Travel of Oklahoma
Products & Services

The company states that it offers Auto Club Membership, Travel Services, and Insurance. The AAA's mission is to participate in civic and legislative activities eliminating problems of its members.

Customer Review Rating plus BBB Rating Summary

AAA Oklahoma has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.