BBB Accredited Business since

Midwest Sporting Goods

Phone: (918) 728-3111 Fax: (918) 728-3112 4906 S. Memorial Drive, Tulsa, OK 74145 http://www.midwestteamsports.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Midwest Sporting Goods meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Midwest Sporting Goods include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Midwest Sporting Goods
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 2006 Business started: 01/01/1976 Business started locally: 01/01/1976 Business incorporated 01/01/1976 in OK
Type of Entity

Corporation

Business Management
Mr. John Lassiter, President
Contact Information
Principal: Mr. John Lassiter, President
Business Category

Sporting Goods - Retail

Products & Services

This company offers a sporting goods retail business.


Additional Locations

  • 4906 S. Memorial Drive

    Tulsa, OK 74145 (918) 728-3111

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/5/2015 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes

Complaint: Selling baseball bats that are not stamped USSSA or BBCOR and illegal to be used in youth baseball. On the first weekend of the tent sale we purchased a DeMarini -3 CF4 Model CFB11 baseball bat for $50. They told my son it was a last seasons model. However the bat is not stamped USSA or BBCOR and illegal to be used in youth baseball.

Desired Settlement: We would like a refund. They agreed to allow us to exchange for other items with the purchased bat amount as a credit but when we for to the checkout to do so they told us we had to pay the original tent sale prices for the items we wanted and did not get the 50% off price for clothes as advertised on the final days of the tent sale. It was the final day of the tent sale when we took bat back to being it to their attention.

Business Response: Initial Business Response /* (1000, 12, 2015/09/22) */ This incident occured during our annual blow out tent sale. Signs are posted everywhere throughout the tent no refunds or exchanges. We did offer to let this lady return the bat and exchange dollar for dollar for any thing in the tent. She refused. Hundreds of these bats were purchased because people use them for practice and cage hitting. The tent is now down and all goods in tent are gone.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Midwest Sporting Goods
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)