BBB Business Review
BBB Accredited Business since 12/16/2008
Eagle Roofing & Construction LLC
Phone: (918) 340-0044Fax: (918) 794-6544View Additional Phone Numbers4125 S. 68th E. Ave., Ste. R, Tulsa, OK 74145www.eagleroofingusa.net
Request a Quote
BBB Accreditation
A BBB Accredited Business since 12/16/2008
BBB has determined that Eagle Roofing & Construction LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Eagle Roofing & Construction LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
On November 1, 2010 the Roofing Contractor Registration Act was enacted by the State of Oklahoma's Construction Industries Board. This Act requires all roofing contractors to register with the Construction Industries Board. This requires, in part, for roofers to: prove they have a Certificate of General Liability Insurance, Certificate of Workers Compensation Insurance, Certificate of Good Standing from the Oklahoma Secretary of State, Certificate of Fictitious Trade Name, and supply passport photos and an affidavit verifying lawful presence in the United States. Because the list of Registered Roofing Contractors changes daily, please consult the Construction Industries Board website for a current list of all registered roofing companies at www.cib.state.ok.us, or you may contact them directly by calling 877-484-4424.
Type of Entity
Limited Liability Company
Contact Information
Primary Contact: Randy Kelley (Owner)Number of Employees
1
Business Category
Roofing Contractors, Siding Instalation, Construction & Remodeling Services, Gutters & Downspouts
Products & Services
We specialize in Re-Roofs including: Asphalt Shingle Roofs, Wood Shake Roofs, All Types Of Flat Roofs, and Metal Roofs. We do both Residential and Commercial Roofs.
Hours of Operation
Monday 9:00AM to 5:00PM
Mon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 08:00 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: 09:00 AM to 01:00 PMRefund and Exchange Policy
5 YEAR WORKMANSHIP WARRANTY ON EVERY COMPLETED RE-ROOF!
Service Area
GREATER TULSA AREA & GREATER OKC AREA
BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
ContractsHome Siding
BBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
LocationsX
1 Locations
-
4125 S. 68th E. Ave., Ste. R
Tulsa, OK 74145Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Eastern Oklahoma. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Eagle Roofing & Construction LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Roofing Contractors
ContractsHome Siding
BBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.