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BBB Accredited Business since

Terminix

Additional Locations

Phone: (918) 249-4240 Fax: (918) 249-1814 View Additional Phone Numbers 2205 N. Willow Ave., Suite B, Broken Arrow, OK 74012 http://www.terminix.com


Click for BBB Rating on Terminix

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Terminix meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company's headquarters and company-owned locations throughout the country participate as BBB Accredited businesses. This means they support the BBB's services to the public and meet our BBB Accreditation standards.


BBB Complaint Information

Find aggregate BBB complaint information for Terminix. BBB of the Mid-South has the full report as that BBB handles all complaints for Terminix.


Additional Information

BBB file opened: April 24, 1973 Business started: 01/01/1927 Business started locally: 01/01/1927
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oklahoma Agriculture, Food & Forestry Department
2800 N. Lincoln Blvd., Oklahoma City OK 73105
http://www.state.ok.us/~okag/
Phone Number: (405) 521-3864

Business Management
Mr. Thomas Brackett, President Ms. Sally Archibald, Administrative Assistant Ms. Rene Crone, Executive Services Supervisor Ms. Ashley McCain, Customer Services and Specialty Teams Manager Mr. Mark Warren, Branch Manager Mr. Frank Williams, Branch Manager
Contact Information
Principal: Mr. Thomas Brackett, President
Business Category

Pest Control Services Termite Control Contractor - Insulation

Alternate Business Names
Terminix International Company, LP Terminix Pest Control
Additional Information

Educational/General Comments

When the pest control job gets too big for a flyswatter, a mousetrap or a do-it-yourself spray, it's probably time to call in a professional service. Before you do, check around for a reliable one. Avoid anyone who comes to your home uninvited and offers to give your house or business a free inspection. Be on the lookout for those without any qualifications who call themselves pest control specialist. Ask friends and neighbors to recommend companies. Your country agricultural agent is a good source of information on reliable pest control companies.

Before you sign a contract for pest control service, be sure you fully understand the extent of infestation, the work necessary to solve the problem, the price and terms of payment. Know what the guarantee covers, how long it lasts, and what you must do to keep it in force. Also check the contract to determine whether continued prevention and control is included. Don't expect one application or a series of treatments to last indefinitely. Some pest control companies offer renewable re-treatment warranties.

Be sure the company has liability insurance to cover any damages to your home or furnishings. Also ensure that the company is properly licensed, if your state requires licensing of pest control companies, to use pesticides.

If a sizable amount of money is involved, don't hesitate to get several estimates. Even termite damage won't get significantly worse if you wait a week or two before authorizing treatment. Once you are confident of the company's reputation, follow exactly any special instructions designed to protect food, household objects, pets and the general safety of your family.

Program Participation

This company has agreed to arbitration if necessary to resolve disputes through their participation in the following program: BBB Accreditation Identification.

Products & Services

The company offers termite and pest control service for residences and commercial enterprises. The company also offers franchise opportunities. The company has 387 company-owned locations nationally.

Industry Tips
Pest Control
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.