This business is not BBB accredited.

MTE Financial Services

Phone: (866) 213-0268 Fax: (866) 539-7503 View Additional Phone Numbers 515 G St SE, Miami, OK 74354


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for MTE Financial Services include:

  • 6 complaint(s) filed against business
  • Failure to respond to 6 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Factors that raised the rating for MTE Financial Services include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 6

Additional Complaint Information

The complaints against this company and others located at the same address generally allege the inability to pay off the requested loan, charges to the consumer's checking or credit card account despite never receiving the requested loan, or continued unauthorized charges to the consumer's credit card or checking account once the loan has been paid off.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MTE Financial Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 07, 2006
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Credit
4545 N Lincoln Blvd Ste 104, Oklahoma City OK 73105
http://www.okdocc.state.ok.us/
Phone Number: (800) 448-4904

Type of Entity

Limited Liability Company (LLC)

Business Management
Compliance Department, Manager
Contact Information
Principal: Compliance Department, Manager
Business Category

Payday Loans Loans

Alternate Business Names
Quickest-Cash-Advance Rio Resources, LLC Ten Dollar Payday Loan
Additional Information

MTE Financial Services is located at the same address as Cash Advance Network, Instant Cash USA, & 500 FastCash. A subsequent BBB investigation determined that this address is the address for a Casino and Smoke Shop operated by the Modoc Indian Tribe. During its investigation of these companies, BBB employees visited the locations as well as sent a certified letter to the Chief of the Tribe asking for further information regarding these companies. Employees of the smoke shop and/or casino informed a BBB employee that they were unaware of any details regarding these companies. BBB has not received a response from the Chief concerning this matter. At the present time, BBB does not know if these companies are operated by the Tribe, by employees or other people using the Tribe's addresses, or is a joint venture between the Tribe and a for-profit company.

The complaints against this company and others located at the same address generally allege the inability to pay off the requested loan, charges to the consumer's checking or credit card account despite never receiving the requested loan, or continued unauthorized charges to the consumer's credit card or checking account once the loan has been paid off.

BBB has determined that this company is not licensed in the state of Oklahoma to provide loans to consumers and does not appeare to be licensed in any of the states from which consumers have filed complaints with BBB. However, if the Modoc Indian Tribe actually operates this business, it may not be subject to state laws regulating this industry.

BBB Investigation shows that this payday loan company is owned by the aforementioned Tribe. However, the loans are processed by AMG Services in Overland Park, Kansas. By entering into an agreement with the Tribe, AMG Services is able to process the loans outside the bounds of the state laws of Oklahoma. This means that if you obtain a loan from the company, it is not subject to interest rate/fee restrictions as required by the state laws of Oklahoma.

BBB encourages all consumers seeking loans of any kind to research all of their options before providing any private financial information or signing any loan papers. Consumers should check with BBB on the company's grade, their complaint volume, and whether or not the company is licensed or regulated to provide the type of loan services the customer is seeking.

Government Action

On April 2, 2012, the Federal Trade Commission filed an injunction in Federal Court to halt the practices of Tribally-owned Payday Loan Companies which work in conjunction with AMG Services. Payday loan companies associated with the Modoc and Miami Indian Tribes are among those named in court records. The FTC alleges that the head of AMG Services, Scott Tucker, used his partnerships with Indian Tribes to shield businesses from state laws.


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    515 G St SE

    Miami, OK 74354 (866) 213-0268 (866) 539-7504 (888) 339-6669

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

4/14/2016 Billing/Collection Issues | Read Complaint Details
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Additional Notes

Complaint: I have never done business with this company however I saw on my credit report that there is now a collection through Midwest Recovery for this company. Not only have I never done business with them, they are not even licensed to do business in ********** state where I love.

Desired Settlement: This needs to be removed from my credit report immediately.

12/22/2015 Advertising/Sales Issues | Read Complaint Details
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Additional Notes

Complaint: I have been contacted by a "legal courts office" saying I had a payday loan from MTE financial services and I have never even heard of them. I got a "courtesy call" asking if I was served because they never got a receipt for the certified mail they apparantly sent me. I called another number and they told me that they had filed a complaint in a county I haven't lived in over 2 years. I called the county no record of anything in my name and was informed that even if someone files a complaint that they still get a case number. Called guy back to get case number and he gave me some bunk number that doesn't even follow Wisconsin case number sequence. Said it was from MTE in ********* and that payments were made and they would bring all that to court for discovery. I have no clue what is going on but am furious that I have to deal with scumbags that are trying to earn a quick buck by scamming people that do not deserve it and work hard for their money. This is illegal and I cannot get it to stop!

Desired Settlement: I want the harassing calls to stop and also the threats. I have worked very hard to improve my credit and do not need the threats. I would like them put out of business and the FTC to know about this.

9/8/2015 Advertising/Sales Issues | Read Complaint Details
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Additional Notes

Complaint: The company MTE has placed an account as collection on my credit report. The company MTE has placed a collection account on my credit report in the amount of $400. I do not owe this company nor have I ever dealt with this company in business. This is a scam company that buys old payday loan information and try and collect money from the old accounts. I will need this company investigated for their practices and the collection item removed from my credit report. I do not owe this company any money. Never heard of them.

Desired Settlement: This collection placed on my credit report will need to be removed. I don't owe any amounts to this company. They are bogus and trying to collect on old payday loans that I don't owe.

8/11/2015 Advertising/Sales Issues | Read Complaint Details
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Additional Notes

Complaint: This company has reported that i have an outstanding balance from 5yrs ago and i have not had any contact since now. I received a notice from ************ that I had two outstanding payday loans with each a balance of $628. They did not give me a specific date the payday loan was taken out. All they said was it was around 5/7/2010. They also cannot tell me the exact amount the payday loan was for. The will not mail a bill and said they can only email be a balance i owe. I have never heard or received anything from the company till Friday, July 09, 2015.

Desired Settlement: I would like them to remove the collections negative remark from my credit report.

6/6/2014 Advertising/Sales Issues
9/16/2013 Advertising/Sales Issues | Read Complaint Details
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Additional Notes

Complaint: I was told Im being accused of fraud for Wells Fargo account (bad check)in 2009 I was not with Wells Fargo Bank in 2009 and I owe this company this company is accusing me of bank fraud. An account I didn't have in 2009 as told by this company and want to charge me over $1300. I asked for proof of which I am being charged for.

Desired Settlement: I would like these charges to be dropped. I didn't have a Wells Fargo account in 2009


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on MTE Financial Services
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)