BBB Business Review

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BBB Accredited Business since

Tulsa Poop 911

Phone: (877) 766-7911 Fax: (877) 391-7667 4716 W. Uniontown St., Broken Arrow, OK 74012

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This company states that they scoop dog poop which is available for residential and commercial Service offered on a weekly, biweekly, semi-weekly, monthly, or 1-time visits.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tulsa Poop 911 meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tulsa Poop 911 include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Tulsa Poop 911
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 01, 2010 Business started: 01/01/2008 Business started locally: 01/01/2008 Business incorporated 01/22/2008 in OK
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Claudia Serna, Owner
Contact Information
Principal: Ms. Claudia Serna, Owner
Business Category

Lawn Maintenance Pet Waste Removal

Refund and Exchange Policy
This company states it offers a 100% Satisfaction Guarantee. No contracts or obligations. Cancel, suspend, or skip a visit anytime with just an email or phone call and 24-hr notice before your next visit.

This company states if you're unhappy with any visit, we'll come out for a complementary follow-up within 3 days. If you're still unhappy, you can cancel future service and receive a 100% refund for the visit.
Service Area
This company states it services the Tulsa Metro
Alternate Business Names
Hurricane K-9 Waste Removal
Products & Services

The company states it scoops dog poop for individuals or businesses that are looking to eliminate the smelly and often gross task, also offer deodorizing, patio-hose down, and cat litter removal upon request.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.