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Find a Location

Quality Construction & Remodeling has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforQuality Construction & Remodeling

    General Contractor
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Quality Construction & Remodeling has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      100 S Sycamore Ave, Broken Arrow, OK 74012-8362
      BBB File Opened:
      7/29/1992
      Years in Business:
      23
      Business Started:
      1/1/2001
      Business Started Locally:
      1/1/2001
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Quality Construction & Remodelers
      Business Management
      • Ann Moore, Owner
      Contact Information

      Principal

      • Ann Moore, Owner

      Customer Contact

      • Ann Moore, Owner
      Additional Contact Information

      Fax Numbers

      • (918) 258-2738
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Hire a reliable and trustworthy contractor

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/04/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      ***************** is the owner of Quality Construction & Remodeling. We signed a contract for a remodel at our house for approximately $65K at the end of May 2023. We paid a 10% deposit at the time of contract. Work began June 20th and she required 50% of the remaining balance at the start of work ($28K). We paid and our nightmare began. I was out of town on business and my wife and 3 daughters were here. 2 guys showed up with ****** hammers and began demolition in the kitchen. They did not put up any plastic sheeting to contain the dust and debris within the workspace. When I returned on 6/22, there was dust and debris from the tile demo all over the downstairs of our house. It covered every square inch of our living area, hallway, kitchen, laundry room. This was the starting point of a terrible experience. *** suggested that we sub out the cabinets for the kitchen ourselves and recommended a person. We came to an agreement with them and this lowered the contract price with QC&R to approx $55k. We paid each and every time she requested funds in order to keep the job moving. She pulled her crew off several times to "finish other projects", once for 2 weeks, another time for 3 weeks. We purchased about 95% of all the expensive materials (quartz, pergo flooring, a door, plumbing and light fixtures, appliances). All she invested was 1 support beam, some misc plumbing material, 2 windows. She upcharged us for additional sheetrock, which we paid. Ultimately, we paid her in full hoping she would continue to completion. She told us after we paid in full that it would cost $5K per week til the job was complete so she could pay her crew. She walked off the job and said she would not complete it. "It is what it is". That's what she told us. $56k in her pocket and we had to pay cash out of pocket to other contractors to repair what she did and complete the job.

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Serving Eastern Oklahoma

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