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Find a Location

Kitchen Concepts has 1 locations, listed below.

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    Business ProfileforKitchen Concepts

    Cabinets
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/20/2011

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    5936 S Lewis Ave, Tulsa, OK 74105-7112
    BBB File Opened:
    11/20/2011
    Years in Business:
    30
    Business Started:
    1/1/1994
    Business Started Locally:
    1/1/1994
    Accredited Since:
    11/20/2011
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. James Means, President/Owner
    Contact Information

    Principal

    • Mr. James Means, President/Owner

    Customer Contact

    • Mr. James Means, President/Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Kitchen Concepts (KC) has strung out a less than 800 ft Kitchen Remodel to more than 9 months and counting despite multiple missed promised deadlines. My kitchen sink is off center with the window. I did not consent to this outcome. I paid an uncharge for the sink I purchased. They have not installed the drain and stop that goes with my upgraded sink. It has been 2 months, since install. I have a range/oven delivered to me with buyer listed as KC and my range does not work. It has not worked properly since delivery more than 2 months ago. KC signed for the delivery of the appliances and installed them and now tells me to take it up with the appliance retailer. I have broken and stained new tiles on the floor that KC has been notified of more than 4 months ago and has not fixed. KC owner and managers would enter my home without calling or knocking despite multiple requests to stop doing this. KC has listed a final bill with more than $7000 in charges never heard of or consented to. My dishwasher is not installed properly. It is sticking out and crooked. I was told weeks ago this would be fixed and it has not been. The painting is a sloppy mess with splattered and dropped paint tracked all over my porch, driveway and back patio. The paint does not clean off the concrete and looks terrible. Kitchen Concepts is DENYING they even did this despite multiple photos on the date of occurrence. Paint drops are splattered on new kitchen cabinets. Painters did not paint the trim or doors in one of two halls. Painters also painted over old screws. bolts and phone jacks instead of removing them. This is not resolved. Kitchen Concepts hired a dumpster to be emptied. This was done right next to my parked car in the driveway and part of the contents were dropped on my car damaging the paint. This was reported with pictures to Kitchen Concepts in March, after no action, and I provided an estimate for repair in June. Kitchen Conceptsstill not giving details need
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Eastern Oklahoma

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