BBB Accredited Business since

RCI Insurance Group

Additional Locations

Phone: (918) 341-6081 Fax: (918) 341-6088 View Additional Phone Numbers 621 N. Cherokee, Claremore, OK 74017 http://www.rci-ins.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company states it provides insurance for all of Oklahoma (personal & commercial) and specializes in hotel insurance nationwide.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that RCI Insurance Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for RCI Insurance Group include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on RCI Insurance Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 15, 2000 Business started: 01/01/1982 Business started locally: 01/01/1982 Business incorporated 01/01/1981 in OK
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Insurance Commission
2401 N.W. 23rd Street, Suite 28, Oklahoma City OK 73107
http://www.ok.gov/oid/
Phone Number: (405) 521-2828
feedback@insurance.state.ok.us
The number is 0120182.

Type of Entity

Corporation

Business Management
Michael H Cottom, President Karen Phillips, Financial Officer
Contact Information
Principal: Michael H Cottom, President
Customer Contact: Karen Phillips, Financial Officer
Business Category

Insurance Services Financial Services Insurance Companies Insurance - Wedding

Alternate Business Names
Cottom And Associates, Inc. Rogers County Insurance
Products & Services

This company states it offers auto, home, life, health, general liability, farm, workers comp, & church insurance.


Additional Locations

  • 621 N. Cherokee

    Claremore, OK 74017 (800) 753-5797

  • PO Box 1185

    Claremore, OK 74018

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on RCI Insurance Group
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
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