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          Find a Location

          Assurance Restoration has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Assurance Restoration

              711 E Taft Ave Sapulpa, OK 74066-5724

              BBB Accredited Business
            • Assurance Restoration

              PO Box 689 Sapulpa, OK 74067-0689

              BBB Accredited Business

            Business ProfileforAssurance Restoration

            Fire and Water Damage Restoration
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/12/2013

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Water Damage Restoration, Fire Damage Restoration, Smoke Damage Restoration and Emergency Restoration.

            Products & Services

            A full-service company specializing in restoration that provides a total turn-key operation, from securing your property to final walk-thru. We work directly with your insurance to ensure the highest quality restoration for your property.

            Business Details

            This is a multi-location business.

            Find a Location

            Assurance Restoration has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Assurance Restoration

                711 E Taft Ave Sapulpa, OK 74066-5724

                BBB Accredited Business
              • Assurance Restoration

                PO Box 689 Sapulpa, OK 74067-0689

                BBB Accredited Business
              BBB File Opened:
              5/2/2011
              Years in Business:
              15
              Business Started:
              5/1/2008
              Business Started Locally:
              5/1/2008
              Accredited Since:
              6/12/2013
              Type of Entity:
              Limited Liability Company (LLC)
              Contact Information

              Customer Contact

              • Mr. David Bacon, Co-Owner
              • Mr. John Longacre, Co-Owner
              • April Hollan
              Additional Contact Information

              Fax Numbers

              • (918) 224-2777
                Primary Fax

              Industry Tip

              BBB Tip: Preparing for and recovering from flooding

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/07/2021

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              I asked the contractor to come over to my house for an estimate on work due to a water leak. The company rep came over and stated I had to sign something so he could contact my insurance and we could look at the scope of work. instead, they billed me for a free estimate that I never received until 90 days later after the work was completed. they used sales tactics to think I was doing one thing but it was another. then they use the estimate as a charge to bill me for $3414.58 which was never approved by me or the insurance provider. I never heard anything from the contractor besides the one visit to come over for the free estimate. They have now placed a lien on the property and trying to force me to pay them when no work, no materials, no services besides a free estimate was provided. They made no attempt to coordinate work or anything with me besides billing me for an estimate that was not used or accepted. I should not be charged for an estimate that they provide freely. The estimate provided was $3000.00 more than what the insurance company would have paid for their services. I asked them for a second opinion because I wanted to ensure things were covered during the repairs, but they made no effort to resolve this matter. They just sent me a bill saying they did something which they offer for free. I was told I had to sign so he could contact the insurance company and never disclosed the details or allowed me time to review them before agreement.
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB Serving Eastern Oklahoma

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