BBB Business Review

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This business is not BBB accredited.

McAllister Home Improvement

Phone: (918) 794-3443 View Additional Phone Numbers 6565 E. 21st Pl., Unit B, Tulsa, OK 74129 ! There is an alert on McAllister Home Improvement !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on McAllister Home Improvement
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: November 22, 2013 Business started: 01/01/2010 Business started locally: 01/01/2010 Business incorporated 05/18/2010 in OK
Type of Entity

Limited Liability Company (LLC)

Business Management
James McAllister, Owner
Contact Information
Principal: James McAllister, Owner
Business Category

Contractors - General Drywall Contractors Floor Laying, Refinishing & Resurfacing Painting Contractors Deck Builder Construction & Remodeling Services Hardwood Floor Contractors Fence Contractors Tile - Non-Ceramic - Contractors & Dealers Contractor - Interior Trim Carpenters Concrete Contractors

Out of Business

On June 30, 2014 BBB staff spoke with James McAllister, owner of McAllister Home Improvement. Mr. McAllister verbally informed BBB that the business has shut down and no longer is operating.

On July 7, 2014 BBB staff made a follow up call to Mr. McAllister and asked if he could provide any information BBB could give to help anyone that may have had work done by the company and have warranty issues arise. BBB also asked if Mr. McAllister would be upholding any warranties. Mr. McAllister replied that there could be a few jobs left that still had a one year warranty and that he would uphold those if the customer gave him a phone call. After being asked by BBB Staff about responding to any BBB complaints and providing an in-writing statement concerning possible warranty issues and out of business for BBB files, Mr. McAllister agreed to do so. BBB has not received an in-writing statement or a written response to complaint(s). All mail sent to the company has been returned as "unable to forward".

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.