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K-Bar Restorations

Phone: (918) 938-8866

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
11/07/2014Problems with Product / Service | Read Complaint Details
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Complaint
Kevin Kirk of K-Bar resotration collected $500 for materials for home repair and failed to show up to do the work or even deliver the materials.
Kevin Kirk of K-Bar Restoration collected $500 for materials for home repair and failed to show up to do the work or even deliver the materials. The job was contracted in early July over text messages. This was a repair of damage over my entry which left the entry exposed to water infiltration during rainstroms. Kevin personally collected the check, and failed multiple times to come perform the work on dates that he personally set. After well over 1 month of unanswered calls and texts, I made other arrangements to have th area repaired. At one point, I even called from another phone number to contact him, and sure enough he picked up and was surprised to hear it was me. He has agreed over text to send me the money now at least twice. The first time he told me he would send the check was September 10 and the last time on September 29 after I informed him I was filing with BBB. In summary,. he collected $500 for materials for a repair, never showed up to do the work, and never even delivered the materials. The materials are no longer required because I had to have the repair accomplished form another source. After promising a month ago to refund the $500, I still have not received the refund. Kevin Kirk's phone number is 918-938-8866

Desired Settlement
$500 return of the money collected to purchase materials.

Industry Comparison| Chart

Construction & Remodeling Services, Windows, Doors, Siding Contractors, Painting Contractors, Drywall Contractors, Contractors - General, Concrete Contractors

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.