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Find a Location

Tulsa Adjustment Bureau, Inc. has 1 locations, listed below.

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    Business ProfileforTulsa Adjustment Bureau, Inc.

    Collections Agencies
    BBB accredited business

    Additional business information

    Additional Info:
    The company states that it offers a collection agency.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/1968

    Years in Business: 60

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Tulsa Adjustment Bureau, Inc..

    Business Details

    Location of This Business
    Tulsa, OK 74137-4293
    BBB File Opened:
    3/1/1968
    Years in Business:
    60
    Business Started:
    7/1/1963
    Business Started Locally:
    7/1/1963
    Business Incorporated:
    1/1/1964
    Accredited Since:
    3/1/1968
    Type of Entity:
    Corporation
    Alternate Business Name
    • TAB Services
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 2:00 PM
    Business Management
    • Ms. Raylene Andrews, Administrative Assistant
    Contact Information

    Principal

    • Mr. Phillip Smith, President/Owner

    Customer Contact

    • Ms. Raylene Andrews, Administrative Assistant
    • Mr. Phillip Smith, President/Owner
    • Mr. Daniel Smith, Chief Executive Director
    Additional Contact Information

    Fax Numbers

    • (918) 749-2304
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I was contacted by Tulsa Adjustment Bureau in November of 2023 stating that I had an account sent to collections from **************************** They stated they had billed me. However, the bill was in a former name (which was not my name at the time of service stated) and to a former address. I requested that proof of the account/new statement be sent to my current address. No bill/proof was ever received. I was contacted again this week (March 2024) stating that I needed to pay over the phone or mail a check. When I informed them that I had never received the statement, they stated that they would not resend to me because they had sent it twice. Even though the first was not the correct name or address. I have since reviewed by **** informed delivery from the time period that they stated they sent the statement, no mail was ever received from TAB. In addition, I clearly stated that I was not disputing at this time, that I simply wanted proof that they held this account I allegedly owed on. When I asked for an account number, I was told to look at my explanation of benefits through my health insurance to see the amount. When I explained that this did not prove that *** owned this account, I was again told that I would not be sent another statement. In addition, the account that I supposedly owe on is from a medical lab that is no longer in business, provided a service from 2021, billed in wrong name, and had previously made billing errors with my insurance company that had to be addressed and resubmitted. My concern is that *** has refused to provide me proof of this account and when asked for this, they adamantly refused. Without the proof of information, I can not address the issue with my insurance company to determine if this is a legitimate service in which insurance did not cover. In addition, when I asked TAB what the next step in collection would be since I was not comfortable providing financial information over the phone, they refused to tell me.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David P

    1 star

    06/29/2021

    Tulsa Adjustment Bureau has promised me a receipt for a $64.60 bill from 2017 for two weeks now. I do not remember receiving any bill in the mail from them. I hope to receive it this Friday. It cant take a week for mail to get from Tulsa to Oklahoma City. They say they also don't have e-mail, I find that hard to believe !!!

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