BBB Business Review

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BBB Accredited Business since

Quality Assurance Carpet Care

Phone: (918) 948-5333 422 W. Los Angeles Place, Broken Arrow, OK 74011 http://www.qacc.biz


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company states it is a carpet, tile, and upholstery cleaning company that services both the Tulsa, Ok and surrounding areas.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Quality Assurance Carpet Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Quality Assurance Carpet Care include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Quality Assurance Carpet Care
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 21, 2010 Business started: 05/01/2009 Business started locally: 05/01/2009
Type of Entity

Sole Proprietorship

Business Management
Mr. Jeff Mann, Owner
Contact Information
Principal: Mr. Jeff Mann, Owner
Business Category

Carpet & Rug Cleaners Floor Waxing, Polishing & Cleaning Motor Home - Carpet & Upholstery Cleaning Recreational Vehicles - Carpet & Upholstery Cleaning Window Cleaning Upholstery Fabrics - Wholesale & Manufacturers Tile & Grout Cleaning Upholstery & Carpet Cleaning Auto Upholstery Cleaning

Refund and Exchange Policy
This company states that our policy is to guarantee customer satisfaction on site. That is done by having the customer inspect the areas that have been cleaned. Any areas noted by customer will be brought up to customer satisfaction before payment is received.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.