BBB Accredited Business since

Lowes Home Improvement

Additional Locations

Phone: (918) 355-4926 Fax: (918) 355-5097 View Additional Phone Numbers 1900 East Hillside Drive, Broken Arrow, OK 74012

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lowes Home Improvement meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • Complaints against this business are handled by another BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lowes Home Improvement
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 27, 1998 Business started: 01/01/1987 Business started locally: 01/01/1987 Business incorporated 01/01/1946 in NC
Type of Entity


Business Management
Mr. Chris Waller, District Manager Mr. Steven Dittmer, Store Manager Mr. Keith Kunze, Store Manager Mr. Jason McCaleb, Store Manager Mr. Dan Munn, Store Manager Sue Ramirez, Store Manager Mr. Mark Sallaway, Store Manager Mr. Andy Schweizer, Store Manager Mr. Vince Slagle, Store Manager Mr. Milton Stanley, Store Manager Mr. Mike VanSandt, Store Manager
Contact Information
Principal: Mr. Chris Waller, District Manager
Business Category

Building Materials Hardware - Retail Lumber - Retail Doors - Repair

Alternate Business Names
Lowe Lowe

Additional Locations

  • 10156 E. 71st St.

    Tulsa, OK 74133 (918) 459-9922

  • 11114 S. Memorial Dr.

    Bixby, OK 74008 (918) 369-8844

  • 12001 E 96th St N

    Owasso, OK 74055 (918) 274-0881

  • 1746 S. Lynn Riggs Blvd

    Claremore, OK 74017 (918) 923-1030

  • 1900 East Hillside Drive

    Broken Arrow, OK 74012 (918) 355-4926

  • 2901 Old Shawnee Rd

    Muskogee, OK 74403 (918) 686-8800

  • 4908 East 15th Street

    Tulsa, OK 74112 (918) 712-8199

  • 7225 S. Olympia W.

    Tulsa, OK 74107 (918) 281-4400


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Lowes Home Improvement
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)