In Eastern Oklahoma
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BBB Reliability Report for

Auto Werks Sales and Leasing


A BBB Accredited business since 01/26/2009.

BBB Rating A

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Licensing
Arrow Customer Complaint History
Arrow BBB Program Participation
Arrow Government Actions
Arrow Advertising Review
Arrow Industry Tips
Arrow BBB Copyright and Reporting Policy

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BBB Accreditation

This company has been a BBB Accredited business since January 2009. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


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BBB Rating

Based on BBB files, this business has a BBB Rating of A on a scale from A+ to F.

Click here for an explanation of BBB Ratings


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Business Contact and Profile

Name: Auto Werks Sales and Leasing
Phone: (918) 622-8484
Fax: (918) 622-8585
Address: 5149 South 94th East Ave.
Tulsa, OK 74145
Original Business Start Date: January 1996
Principal: Ron Browne, Owner
Customer Contact: Ron Browne, Owner - (918) 622-8484
Incorporated: OK
Employees: 1
Type of Business: Auto Dealers-Used Cars
BBB Accreditation: This organization is a BBB Accredited business.

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Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Used Motor Vehicle Commisson
2401 NW 23rd Street, Suite 57
Oklahoma City, OK 73107
(405) 949-2626
www.umvpc.state.ok.us


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Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 2 complaints about this company in the last 36 months, our standard reporting period. Of the total of 2 complaints closed in 36 months, 1 was closed in the last year.

Sales Practice Issues 
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
  Administratively Closed 
    1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
 

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BBB Program Participation

This company participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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Industry Tips

Contracts/Auto Repair Service

Contracts
The BBB encourages all consumers to read and understand any contract before signing it. It is important for consumers to realize that verbal promises made by sales representatives may not be enforceable, especially when a consumer has signed a contract. The signed contract is usually legally binding and verbal agreements will more than likely never be honored. This information applies to almost all contractual situations.
Auto Repair
The BBB suggests that when having your car serviced by any company to request a written estimate. The repair bill should list the charges for parts and labor separately. You have a right to inspect all replaced parts, and any auto repair facility must offer to return all replaced parts except those under warranty, trade-in or core parts.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.

ID: 38005610
Report as of November 7, 2009 22:50
Copyright© 2009 Better Business Bureau


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