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In Eastern Oklahoma

BBB Business Review

BBB Accredited Business since 12/02/2010

Appliance Solutions

Phone: (918) 712-0304Fax: (918) 712-0305View Additional Phone Numbers6540 E. 41st St., TulsaOK 74145View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 12/02/2010

BBB has determined that Appliance Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Appliance Solutions' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Appliance Solutions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
04/09/2012Problems with Product / Service

Industry Comparison| Chart

Appliances - Major - Parts & Supplies, Appliances - Major - Dealers

Additional Information

top
BBB file opened: 03/13/1995Business started: 10/01/1994
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Kenny Diggs (Manager)Customer Contact: Mrs. Samantha Brigers (Manager)Mr. David Bauer (President)Mr. Bob Martin (VP)
Number of Employees

22

Business Category

Appliances - Major - Parts & Supplies, Appliances - Major - Dealers

Products & Services

The company states that it offers
sales and service of major home appliances. Brands carried are Maytag, Whirlpool, Kitchen-Aid, Amana, and Estate. In-home service of most major brands of applinaces.

Alternate Business Names
HAC 2, LLC, The Maytag Store, The Maytag Store, Maytag Store Clearance Center, A Direct Appliance Repair

Map & Directions

Map & Directions

Address for Appliance Solutions

6540 E. 41st St.

Tulsa, OK 74145

To | From

LocationsX

1 Locations

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Eastern Oklahoma. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Appliance Solutions is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (918) 712-0304
  • (918) 742-0305
  • (918) 459-0401
  • (918) 459-0304

Additional Fax Numbers

  • (918) 712-0305
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Additional Web Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on August 1, 2013 for complaints filed on January 15, 2013 and thereafter.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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Industry Tips for Appliances - Major - Parts & Supplies

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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