BBB Business Review

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BBB Accredited Business since

Kindness Animal Hospital

Phone: (918) 970-4300 Fax: (918) 970-4301 11035 S. Memorial Dr., Tulsa, OK 74133

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This company states it is a full service veterinary clinic offering care for your dogs, cats, birds or exotic pets; services including: vaccines, wellness exams, surgery, spays & neuters, ophthalmology, and dermatology.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kindness Animal Hospital meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kindness Animal Hospital include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kindness Animal Hospital
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 19, 2010 Business started: 02/03/2010 Business started locally: 02/03/2010 Business incorporated 09/24/2009 in OK
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

OK State Veterinary Board
2920 N Lincoln Blvd, Suite C, Oklahoma City OK 73105
Phone Number: (405) 522-8831
The number is 3750.

Type of Entity

Limited Liability Company (LLC)

Business Management
Suzanne Hurst, Veterinarian Kimberly Brown, Practice Manager
Contact Information
Customer Contact: Kimberly Brown, Practice Manager
Principal: Suzanne Hurst, Veterinarian
Business Category

Animal Hospitals Veterinarians

Refund and Exchange Policy
This company states it offers full refunds or exchanges of retail products for palatability or performance issues. This company states it also offers "Try before you buy" of any retail product we carry.
Products & Services

This company states it feature digital x-rays and in-house labs as well as products from the makers of Science Diet, Advantage Multi, Interceptor, Vectra 3D, Vetri Science and Virbac Animal Health.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.