Contracts The BBB encourages all consumers to read and understand any contract before signing it. It is important for consumers to realize that verbal promises made by sales representatives may not be enforceable, especially when a consumer has signed a contract. The signed contract is usually legally binding and verbal agreements will more than likely never be honored. This information applies to almost all contractual situations. Auto Repair The BBB suggests that when having your car serviced by any company to request a written estimate. The repair bill should list the charges for parts and labor separately. You have a right to inspect all replaced parts, and any auto repair facility must offer to return all replaced parts except those under warranty, trade-in or core parts.
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