BBB Reliability Reports Available For Your Mobile Device

  
     
December 07, 2009
Better Business Bureau of Southern Arizona is proud to announce the availability of BBB resources from your smart phone or mobile-enabled device.  Now whenever you're on the go, you can check BBB Reliability Reports from your iPhone, Blackberry, or other Internet enabled device.  

BBB Reliability Reports have been available for a long time on our website at www.bbb.org; however we now offer a mobile browser experience that allows you to easily search for BBB reports on your mobile phone. As is usual, your phone must have an Internet connection, and you should check your service plan to find out if Internet browsing is part of your plan or whether it has an additional cost.  Instead of going to www.bbb.org, you can replace the www with the letter m, and go directly to m.bbb.org which is the mobile-friendly version of the site. From there, you can search for BBB Reliability Reports nationwide.  

The BBB Reliability Reports issued by the BBB serving Southeast Louisiana are optimized for mobile browsing as well. In addition, you can also search for a list of BBB Accredited Businesses in a specific type of business.  Other features include search by company phone number or website.  

BBB Reliability Reports generally include information on general company contact information, and information about the length of time a company has been in business, and type of business. The BBB rating grade which ranges from A+ to F is displayed. The grade represents BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns. A summary of the company's complaint history including the number and type of complaints, if any, and if/how the complaints were resolved. BBB Reliability Reports will sometimes include other pertinent information developed through special BBB investigations, any advertising violations, and relevant government actions.  Reports may also include informational tips or warnings on dealing with that particular industry.

BBBs issue reports on both BBB Accredited Businesses and Non-accredited Businesses, and reports on both are available from our mobile enabled browser at: m.bbb.org as well as our traditional website at: www.bbb.org. We hope to be able to serve BBB Reliability Reports more efficiently through this new technology.