BBB Alert: Phishing Attack Using BBB Name Strikes Again

August 10, 2012

scam alert Better Business Bureau is issuing an urgent scam alert cautioning businesses and consumers about an email that is purporting to be from a email address about a recently filed complaint.

The email contains a malicious link that appears to direct recipients to BBB’s website. This is a scam. If you receive an email from BBB concerning a complaint there will be no attachment, and the senders email address will always be

The newest email appears to come from a fake BBB employee, and a fake BBB email address- claiming that a complaint has been filed against the business and they have 14 days to respond to it.

From there, the email appears to direct the recipient to BBB's website, but actually directs them to an outside link. This email is fraudulent and does not originate from BBB. The email attachment and link are malicious and we are strongly advising anyone who receives the email to not open or click them.

Should you receive such an email, please disregard its message and forward it to If you have clicked on the link, immediately do a virus scan. BBB lawyers are working to find out who is behind this and will take all appropriate action to protect its trademark.