Local Businesses Receive "Remittance Invoices" from American Digital Networks LLC
Better Business Bureau of Southern Arizona is receiving inquiries from area businesses about a marketing piece mailed by American Digital Networks LLC, a Maryland based company. The piece appears to be an invoice for featured listings in an online information network.
American Digital’s invoice states the listing is for profile and “optimization tools” and other web based services for a monthly fee of $349.50. The business uses two Websites, www.adn1.com and www.digital50.com.
The BBB serving Maryland has received complaints about the mailing from businesses in multiple states, including Arizona. Businesses state that they have sent emails to the company and have made efforts to call the company but are unable to reach anyone.
The company has contacted BBB regarding the marketing materials, explaining that the “Remittance Invoice Form” was sent as part of an invitation packet and should be used as an initial order form. Company representatives state that businesses who receive the form should contact American Digital Networks directly for clarification. The company apologized for any confusion caused by this marketing piece and assured BBB that work will be done to avoid any confusion in future marketing pieces.
Businesses can reach the company directly emailing email@example.com or calling 866-890-7485. The business states that it is able to respond to emails more quickly than to phone calls.
For more information you can also access the company's BBB Reliability Report.