BBB Consumer Alert: Benson Business among 23 Warned by FDA

  
     
June 19, 2008

Cancer-curing products from Plant Cures Inc. said to be "fake" by FDA

plantcures.comTucson, AZ – BBB of Southern Arizona is alerting consumers that the Food and Drug Administration has named Plant Cures Inc. of Benson, Ariz., as one of 23 companies allegedly touting bogus cancer cures.

According to a news release issued by the FDA,

Plant Cures Inc. is among a list of U.S. companies and two foreign individuals that have received warning letters for what the FDA says are misleading claims made on their Web sites.

The Benson company is specifically cited for statements it had posted on its website,

www.plantcures.com, that lead consumers to believe certain products could cure cancer. "The therapeutic claims on your website establish that the products are drugs because they are intended for use in the cure, mitigation, treatment, or prevention of disease," writes the FDA.

Consumers and health care professionals that have complaints or problems associated with any of the products in question should contact MedWatch at 800-FDA-1088 or at

www.fda.gov/medwatch/report.htm.

BBB urges consumers to research any company before doing business online by visiting bbb.org or calling 520-888-5353, and offers the following tips when doing business online:

Location, Location. If you're interested in trying a new online merchant who you’re not familiar with, ask the company for its physical location (address and phone number) so that you can check on its reliability with BBB and other consumer agencies.
  • Customer Satisfaction Policy. Determine the company's refund and return policies before you place an order. If online companies can’t offer concrete commitments on how they will handle potential problems with their products or services, reconsider doing business with them.
  • Leave Nothing to Chance. Be sure you have a thorough understanding of everything involved before making an order. Be clear on the price and any shipping and handling charges. Know the terms of any product or service guarantees. Find out how long it will be before you receive your order. Federal law requires that goods and services be delivered within 30 days, unless a different delivery period is specifically stated by the merchant.
  • Guard Your Personal Information. Only provide your credit card information or Social Security number online in a secure environment. Look for the prefix https:// . . . in the URL box to be sure that the site you’re using is secure.
  • Keep a Paper Trail. Print out the "address" of the company site you are on—or its Uniform Resource Locator (URL). The URL ensures that you are dealing with the right company. It's also a good idea to print out a copy of your order and confirmation number.
  • Know Your Consumer Rights. The same laws that protect you when you shop by phone or mail apply when you shop in cyberspace. If you decide to pay by credit card, your transaction will be protected by the Fair Credit Billing Act. If you are not comfortable entering your credit or charge card account number online, call in your order.