Better Business Bureau of Southern Arizona is alerting consumers to a Tucson based youth sports organization, Southwest Youth Sports (SYS), which according to complaints filed with BBB, is canceling some of its youth sports leagues without refunding participants’ registration fees.
BBB has received 27 complaints since Jan. 1 2009 but has not received a response to five of those complaints. Most complainants claim to have never received a refund despite being promised one by SYS, often for months on end. Complainants typically are requesting refunds of $60-$150, depending on how many children they registered.
In June, BBB issued an alert concerning SYS’s high volume of unanswered complaints, and began working with SYS Director, Charles Sommers, to resolve previously unanswered complaints. Since that time BBB has not received responses to five complaints filed against the company in June and August.
According to its Website
, SYS offers baseball, tee-ball, basketball, football, soccer, and cheerleading to children ages 5-14. The organization’s reach covers much of the Tucson area including, Marana, Vail, Sahuarita, Catalina Foothills, and Oro Valley.
Consumers who have questions or concerns regarding SYS can contact their BBB at (520) 888-5353 or visit, www.tucson.bbb.org