BBB Business Review

BBB Accredited Business since 07/10/2012

MoonDog Web Hosting and Design

(520) 977-41421370 W Copper Creek Pl, TucsonAZ 85737

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Description

Professional, affordable web design and web hosting packages, website maintenance and Search Engine Optimization (SEO) services, and integration with social media. From a simple but professional web presence, to dynamic e-commerce site, we can help.

BBB Accreditation

A BBB Accredited Business since 07/10/2012

BBB has determined that MoonDog Web Hosting and Design meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised MoonDog Web Hosting and Design's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on MoonDog Web Hosting and Design

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2 Customer Reviews

Industry Comparison| Chart

Web Design

Additional Information

top
BBB file opened: 07/02/2012Business started: 12/21/2007Business started locally: 02/15/2011
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Edmundo Zevallos (Principal)
Number of Employees

1

Business Category

Web Design

Products & Services

Web site design, web site maintenance, website hosting, search engine optimization, dynamic, data driven, and e-commerce sites.

Hours of Operation
Mon: 08:00 AM to 07:00 PMTue: 08:00 AM to 07:00 PMWed: 08:00 AM to 07:00 PMThu: 08:00 AM to 07:00 PMFri: 08:00 AM to 07:00 PMSat: 08:00 AM to 07:00 PM
Refund and Exchange Policy

We strive to provide excellent customer service. We will work closely with you to define your needs and meet your expectations.

Alternate Business Names
Ezolutions Systems Engineering Solutions, LLC

Customer Review Rating plus BBB Rating Summary

MoonDog Web Hosting and Design has received 5.00 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Photos & Videos

Photographs

Select a thumbnail below to view the full-size image.

5 Photos

Map & Directions

Map & Directions

Address for MoonDog Web Hosting and Design

1370 W Copper Creek Pl

Tucson, AZ 85737

To | From

LocationsX

0 Locations

    Industry Comparison ChartX

    The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Arizona. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

    *MoonDog Web Hosting and Design is in this range.

    X

    Types of Complaints Handled by BBB

    BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

    • Advertising or Sales
    • Billing or Collection
    • Problems with Products or Services
    • Delivery
    • Guarantee or Warranty

    We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

    X

    BBB Complaint Process

    Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

    X

    BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 06/01/2013 for complaints filed on 05/22/2013 and thereafter. This includes all complaints that meet our reporting guidelines.BBB reports the complaint response text for all reportable complaints.

    X

    Industry Tips for Web Design

    X

    What is BBB Advertising Review?

    BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

    X

    What government actions does BBB report on?

    BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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    About BBB Business Review Content and Services

    Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.

    X

    Thank you for your feedback.

    Help us improve by taking our survey.

    X

    BBB Customer Review Rating plus BBB Rating Overview


    BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

    Customer Review Experience Value
    Positive Review 5 points per review
    Neutral Review 3 points per review
    Negative Review 1 point per review

    BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
    Details

    BBB Letter Grade Scale

    BBB Rating Value
    A+ 5
    A 4.66
    A- 4.33
    B+ 4
    B 3.66
    B- 3.33
    C+ 3
    C 2.66
    C- 2.33
    D+ 2
    D 1.66
    D- 1.33
    F 1
    NR -----
    Star Rating scale

      Average Score
    5 stars 5.00
    4.5 stars 4.50-4.99
    4 stars 4.00-4.49
    3.5 stars 3.50-3.99
    3 stars 3.00-3.49
    2.5 stars 2.50-2.99
    2 stars 2.00-2.49
    1.5 stars 1.50-1.99
    1 star 0-1.49

    BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

    As a matter of policy, BBB does not endorse any product, service or business.

    BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

    BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

    X

    What is a BBB Business Review?

    We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

    X

    BBB Reporting Policy

    As a matter of policy, BBB does not endorse any product, service or business.

    BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

    BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.