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Find a Location

HSL Properties, Inc has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • HSL Properties, Inc

      3901 E Broadway Blvd Tucson, AZ 85711-3452

      BBB Accredited Business
    • HSL Properties, Inc

      11105 N. 115th Street Scottsdale, AZ 85259

    • HSL Properties, Inc

      720 W Oneil Dr Casa Grande, AZ 85122-1166

    • HSL Properties, Inc

      9502 N. 15th Avenue #117 Phoenix, AZ 85021

    • HSL Properties, Inc

      3901 E. Broadway Blvd. Tucson, AZ 85712

      BBB Accredited Business

    Business ProfileforHSL Properties, Inc

    Property Management
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    HSL Properties, Inc. is the property management company for various apartments in the Tucson area. A separate report is available for apartments managed by HSL Properties, Inc.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    39 complaints closed in last 3 years

    12 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/2012

    Years in Business: 49

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    HSL Properties, Inc is focused on property management and apartment services.

    Products & Services

    Property management services for a variety of buildings including mutli family apartments, retail buildings, offices, shopping malls, golf courses, and hotels.

    Business Details

    This is a multi-location business.

    Find a Location

    HSL Properties, Inc has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • HSL Properties, Inc

        3901 E Broadway Blvd Tucson, AZ 85711-3452

        BBB Accredited Business
      • HSL Properties, Inc

        11105 N. 115th Street Scottsdale, AZ 85259

      • HSL Properties, Inc

        720 W Oneil Dr Casa Grande, AZ 85122-1166

      • HSL Properties, Inc

        9502 N. 15th Avenue #117 Phoenix, AZ 85021

      • HSL Properties, Inc

        3901 E. Broadway Blvd. Tucson, AZ 85712

        BBB Accredited Business
      Headquarters
      3901 E Broadway Blvd, Tucson, AZ 85711-3452
      BBB File Opened:
      9/2/2003
      Years in Business:
      49
      Business Started:
      1/1/1975
      Business Incorporated:
      1/6/1978
      Accredited Since:
      2/9/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of LC537258000 for this business, issued by Arizona Department of Real Estate

      These agencies may include:

      Arizona Department of Real Estate

      400 W Congress St STE 523

      Tucson AZ 85701

      (602) 771-7799

      https://www.re.state.az.us

      Type of Entity:
      Corporation
      Alternate Business Name
      • HSL Asset Management, LLC
      Related Businesses
      Business Management
      • Mr. Humberto Lopez, President
      • Mr. Omar Mireles, Officer
      • Ms. Maclyn Wilcox, Executive Assistant
      • Mr. Glenn Toyoshima, Officer
      • Ms. Marianna Felix, Marketing Coordinator
      Contact Information

      Principal

      • Ms. Maclyn Wilcox, Executive Assistant

      Customer Contact

      • Ms. Maclyn Wilcox, Executive Assistant
      Additional Contact Information

      Fax Numbers

      • (520) 322-6535
        Primary Fax

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      39 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/13/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      HSL charged me 249.33 - 8 day early lease termination fee. According to ARS 33-1318 early termination by tenant, domestic violence statute. HSL is not allowed to charge early termination fees. The only fees HSL has a right to charge are the utilities fees of 186.06 (when they can prove my utility cost this amount) along with the charge for cleaning the oven of 20.00. This can be taken from the security deposit of 400.00. Also the charge of 31.00 for one day is not allowed to be charged under the ARS 33-1318 act.
      Read More

      Customer Reviews

      27 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nicole C

      1 star

      12/25/2023

      Every property management has laws they have to abide by, when those laws are violated HSL does nothing about it. In section 53 under the lease agreement, this is a direct violation of CRIME FREE HOUSING: the Lessee(s) any members of the Lesee's household, a guest, or any other person affiliated with the resident, or at the near premises, "Threatening or intimidating as prohibited in A.R.S. 13-1202" I was threatened by a resident, I reported the direct threat I received to property management shortly after it occurred, instead of eviction the residents in question were moved from apt **** to apt ****. They should have been evicted for violation of the lease agreement. Tenants deserve to live in peace, not in fear.

      HSL Properties, Inc Response

      01/03/2024

      Any potential lease violation is investigated and handled in accordance to company policy and ******* Statutes. For any interaction between residents that could be a violation, our office requests verifiable backup or corroboration from outside, non-biased third parties, such as courtesy patrol or law enforcement. Without backup or documentation, eviction proceedings would not be initiated, as courts would not rule in favor based on a personal statement from a resident involved in the event. In this instance, there was no additional backup or documentation to support the report of lease violation to proceed.

      Local BBB

      BBB Serving Southern Arizona

      BBB Reports On

      BBB reports on known marketplace practices.

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