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          Arizona Aquatic Gardens, Inc. has 1 locations, listed below.

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            Business ProfileforArizona Aquatic Gardens, Inc.

            Plant Nursery

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 18 Customer Reviews

            Customer Complaints

            32 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers mail order sales of aquarium plants, pond plants, algae-eating shrimp and fish, and other tropical plants.

            Business Details

            BBB File Opened:
            12/7/2000
            Years in Business:
            37
            Business Started:
            1/1/1987
            Business Incorporated:
            2/20/2007
            Type of Entity:
            Corporation
            Alternate Business Name
            • AAG Nurseries
            Business Management
            • Mr. Peter Yunger, Director of Operations
            • Ms. Melissa Yunger, Owner
            • Ms. Jamie Ferman, President
            Contact Information

            Principal

            • Ms. Jamie Ferman, President

            Customer Contact

            • Mr. Peter Yunger, Director of Operations
            Additional Contact Information

            Fax Numbers

            • (520) 575-7220
              Primary Fax

            Phone Numbers

            Customer Complaints

            32 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/11/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            BBB unable to locate business
            Ordered online a tropical fish order from az gardens only received 1/2 of the order the most expensive half of the order i was told was out of stock, two months later order still has not been filled, requested refund was told no refund would be given but would get store credit. The fish are still listed as available on website. This is a version of the old bate and switch scam, They get people to order the exotic fish with full knowledge that the fish is not in stock and with no intention of ever shipping them then to refuse to give refund to get customer to order something they did not want in the first place. this is not a honest mistake or there website would have been updated weeks ago that the fish were not in stock but they are still trying to lure customers in to ordering this fish. They are claiming that it is there policy not to give refunds and that it was in there terms of service but no mention was made that they did not have to honor their website and i had reasonable expectations that the fish i was ordering were in stock and would be shipped in a reasonable amount of time, that has not happened, I do not want store credit did not want or need anything from this company and this kind of business practice is unacceptable

            Customer Reviews

            18 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Larry D

            09/10/2022

            KEEP AWAY FROM THIS BUSINESS!!!I've bought fish from many other sites with very little problems, and if there was an issue the business took care of it. I placed an order with this place, and when it didn't arrive as per the **** tracking info I tried contacting this guy and getting him to respond is almost impossible. After numerous attempts I finally got a response, and he was unbelievably rude and obnoxious. His response was that once he ships the order his responsibility ends. It's the customer's responsibility to track the shipment and trace it with ****. 3 days later I finally got a response from **** telling me the box had been delivered and put in to a bank of mailboxes where I live. Now the box with the fish clearly indicates there's livestock in the box, and they've always delivered those to my door. I live in *******, so naturally this fish was baked to death, sadly. The owner of this place didn't want to hear about it and told me not to order from him again. This guy and his business are BAD NEWS!!

            Local BBB

            BBB Serving Southern Arizona

            BBB Reports On

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