Had Big Johns Garage tow me to there garage, to fix a short, because would shut down and not restart.
Around May 2013, I had my 1988 Harley sportster, Vin #**********XXXXXX towed to Big John Garage, because It was having problems staying started. I knew that it would probably need a new Battery Box. But expressed my concern for bike not restarting. He stated they will take a look at it and get to me. I left my number, XXX-XXX-XXXX, on May 11th 2013 I called to get an update, and to give them my new contact information, (phone number address etc...) Soon after I got my bill from Johns garage,. (not a phone call informing me of the repairs) instead I received a Bill of $405.30 of the service, parts, labor that was done to my bike. TAKE A LOOK at the Bill dated May of 2013, The vin is wrong and no parts number next to the Parts that were put on Motorcyle, truthfully I feel that the Kick stand, and kick stand spring, and the Headlight were not the problems that was shutting my bike down. But what could I do all the work was done,. Total cost noted above. Please take note to the bottom of the bill, THERE is a 90 day or 3000 mile warranty, which ever comes first. Does that warranty cover everything done on my bike, or what does it specifically cover.? approximatly a few months later, I had it towed back in to same same problem. I was selling my motorcycle. And I wasn't able to because I feel that, the fact that the motorcyle would not stay started kept shutting down on the interested persons. I feel that if it would have not shut down again, i might have soled, it and we wouldn't be here today. I have another converstation with Erik, regarding the warranty and previous repairs, and he assured me that they would run diagnostics on it and AGAIN stated "he would contact me regarding the problem and how much it would cost me, I expressed that I can't afford really anything over $500.00. As of todays date which it is January 30th 2014, I still have the originial problem it had when I first took my bike in. Look at the invoice dated 10-4-2013, #7572, milage was not documented, and no parts numbers are listed along with 'NO WARRANTY" was given regarding these repairs. But look at the note that was left on the bill, clearly stating that they are aware 0f my speedometer has a short,"SOMEWHERE NOTED that it needed replaced. Isn't that why i took there in the first place.? and once again, I am not contacted, via the phone or mail, they repaired replaced removed rebuilt install, relined and replaced removed parts that had absolutly had nothing to do with original repair. No parts numbers again are not given, but acknowledge i indeed have a problem. Johns Garage had no problems doing work on my mike with out proper authorization from me to repair that what they wanted.. My motorcyle still isn't running,. I feel that due to the repairs done on my harley, from johns garage, 'UNAUTHARIZED', REPAIR, caused my motorcyle to catch on fire, due to mechanic choice to repair my bike, and did major damage. I have been told from Erik, that I am 86ed from there garage!!!!What in the world does 86ed mean in a garage? I have made several attempts to resolve this issue with them, and they Johns Garage refuse to discuss this with me. I feel that situation could have been handled alot differently.
I want my 1988 Harley Davidson Vin#**********XXXXXX, to be repaired by an experianced mechanic in shop that is other Johns Garage, and Johns Garage pay for the repairs.