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Find a Location

Nova Home Loans has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nova Home Loans

      6245 E Broadway Blvd Ste 400 Tucson, AZ 85711-4029

      BBB Accredited Business
    • Nova Home Loans

      6893 N Oracle Rd Ste 121 Tucson, AZ 85704-4270

      BBB Accredited Business
    • Nova Home Loans

      1650 E River Rd Ste 108 Tucson, AZ 85718-5967

      BBB Accredited Business
    • Nova Home Loans

      77 Calle Portal Sierra Vista, AZ 85635-2967

      BBB Accredited Business
    • Nova Home Loans

      1805 Shea Center Dr Ste 450 Highlands Ranch, CO 80129-2255

    Business ProfileforNova Home Loans

    Mortgage Banker
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    NOVA Home Loans was a Good Neighbor Award recipient for the 2014 Better Business Bureau Torch Awards. The BBB Good Neighbor Award recognizes companies that impact the community through their commitment to making southern Arizona a better place by their contribution in support of local charities.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/6/2011

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Nova Home Loans has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nova Home Loans

        6245 E Broadway Blvd Ste 400 Tucson, AZ 85711-4029

        BBB Accredited Business
      • Nova Home Loans

        6893 N Oracle Rd Ste 121 Tucson, AZ 85704-4270

        BBB Accredited Business
      • Nova Home Loans

        1650 E River Rd Ste 108 Tucson, AZ 85718-5967

        BBB Accredited Business
      • Nova Home Loans

        77 Calle Portal Sierra Vista, AZ 85635-2967

        BBB Accredited Business
      • Nova Home Loans

        1805 Shea Center Dr Ste 450 Highlands Ranch, CO 80129-2255

      Headquarters
      6245 E Broadway Blvd Ste 400, Tucson, AZ 85711-4029
      BBB File Opened:
      9/1/1987
      Years in Business:
      42
      Business Started:
      5/14/1981
      Business Incorporated:
      5/14/1981
      Accredited Since:
      1/6/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      700
      Alternate Business Name
      • Nova Financial & Investment Corporation
      Business Management
      • Mr. Jon Volpe, CEO
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/05/2022

      Complaint Type:
      Order Issues
      Status:
      Resolved
      My mortgage was sold from Loancare to Nova Home Loans. After the sale I received a notice of homeowners insurance cancellation. Nova Home Loans had failed to pay this out of escrow. I called Nova Home Loans and they agreed to overnight a payment on 03/15/2022. The insurance, Progressive, has no record of this check and I was forced to pay a second time to ensure it would not be cancelled. nova Home Loans still can not provide me with a check tracking number to Progressive or if it was cashed. I’ve been asking for 3 weeks now as I’m waiting for the insurance to receive it so they can send my personal payment back. Someone is trying to help at Nova Home Loans and getting no where, it shouldn’t be hard to see if a check was cashed and if not send a new one to the insurance.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      isabel g

      1 star

      04/01/2023

      Terrible loan officer. He was a bully, disrespectful, rude and racist and discriminatory and treated me as if I was stupid Im a woman with a Hispanic last name my husband is Caucasian white. Spoke to my husband differently than me this loan officer was very unprofessional nosey and was telling my husband lies regarding my spending. Its none of his business I dont recommend Nova Home Loans. This experience was just awful DONT EVER WANT TO PURCHASE A HOME. NOT WORTH BEING HUMILIATED

      Local BBB

      BBB Serving Southern Arizona

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