BBB Business Review

BBB Accredited Business since 06/15/2011

Affordable Seamless Gutters

(520) 780-87908335 W Pruitt Pl, TucsonAZ 85735-1521

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BBB Accreditation

A BBB Accredited Business since 06/15/2011

BBB has determined that Affordable Seamless Gutters meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Affordable Seamless Gutters' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Affordable Seamless Gutters

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
09/25/2015Guarantee / Warranty Issues | Read Complaint Details

Gutters had a 3 yr warranty on labor - attempted to contact the business for the past 3 months with no response. Gutters falling off of house.
We had gutters put on our house in 2012 and had previously not had enough rain for there to be an issue. The labor warranty was for 3 yrs with a material warranty being lifetime. With the heavy rains this season our gutters in the back of our home that are attached to the stucco began to fall off of the house. We also needed the gutter in the front of the house readjusted. We have been attempting to contact the business and at first were unable to get through to leave a voice mail due to the voice mail being full. We than began leaving messages asking for a return call, but received none. As of 9/8/15, we have gotten no response after beginning in June 2015 to attempt contact. We are only wanting to make contact to have the gutters better attached so they do not fall off of the house. There is no money involved at this time as we cannot get the business to even respond.

Desired Settlement
We are asking that the business contact us and abide by the labor warranty. Due to their lack of response our labor warranty is not valid as of this month. We are asking that the business adhere to their warranty due to their lack of response even though we are now outside of the time frame.

Business Response
Contact Name and Title: ********* ****** Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: ********
Unfortunately our company has had some growing pains and it was almost impossible for us to keep up with all the incoming calls we had this summer. That problem has now been resolved and we are sincerely upset with this, or any other call, falling through the cracks. We have addressed the issue the customer had and have also extended their warranty for another year. We pride ourselves on good customer service and this event is not acceptable to us. We deeply apologize.

Consumer Response
(The consumer indicated he/she ACCEPTED the response from the business.)
Once the business responded, we were immediately taken care of and the issues were resolved. The business even extended the warranty for another year, which we were appreciative of him doing. We are satisfied with the business's response and taking care of the issue.

Industry Comparison| Chart

Gutters & Downspouts

Additional Information

BBB file opened: 06/15/2011Business started: 04/01/2009
Licensing, Bonding or Registration

This company has informed the BBB that it is not a licensed contractor. In Arizona, a license may not be required if a company qualifies for "handyman" exemption status. To qualify for this exemption three conditions must be met: 1.) The work does not require a local building permit. 2.) The total cost of the project, including labor, tools and material does not exceed $1000.00. AND 3.) The company's advertisements state "not a licensed contractor".

Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Christian Budish (Owner)
Number of Employees


Business Category

Gutters & Downspouts

Map & Directions

Map & Directions

Address for Affordable Seamless Gutters

8335 W Pruitt Pl

Tucson, AZ 85735-1521

To | From


1 Locations

  • 8335 W Pruitt Pl 

    Tucson, AZ 85735-1521(520) 780-8790

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Arizona. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Affordable Seamless Gutters is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 06/01/2013 for complaints filed on 05/22/2013 and thereafter. This includes all complaints that meet our reporting guidelines.BBB reports the complaint response text for all reportable complaints.


Industry Tips for Gutters & Downspouts


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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.