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      Country
          Country

          Find a Location

          Vista Glass has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Vista Glass

              3226 E District St Tucson, AZ 85714-2014

              BBB Accredited Business
            • Vista Glass

              3827 S Highway 92 Ste B Sierra Vista, AZ 85650-5775

              BBB Accredited Business
            • Vista Glass

              2115 E Valencia Rd Tucson, AZ 85706-5807

              BBB Accredited Business

            Business ProfileforVista Glass

            Glass Repair
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/30/2015

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Vista Glass, is a glass repair company.

            Products & Services

            Glass Replacement

            Home Glass Repair

            Window Repair

            Windshield Replacement

            Windshield Repair

            Window Tinting

            Commercial Glass

            Business Details

            This is a multi-location business.

            Find a Location

            Vista Glass has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Vista Glass

                3226 E District St Tucson, AZ 85714-2014

                BBB Accredited Business
              • Vista Glass

                3827 S Highway 92 Ste B Sierra Vista, AZ 85650-5775

                BBB Accredited Business
              • Vista Glass

                2115 E Valencia Rd Tucson, AZ 85706-5807

                BBB Accredited Business
              BBB File Opened:
              2/8/2001
              Years in Business:
              23
              Business Started:
              9/22/2000
              Business Incorporated:
              5/4/2001
              Accredited Since:
              1/30/2015
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 264537 for this business, issued by Arizona Registrar of Contractors

              These agencies may include:

              Arizona Registrar of Contractors

              400 W Congress St STE 212

              Tucson AZ 85701

              (520) 628-6345

              https://www.azroc.gov

              BBB records show a license number of 169930 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 2/28/2024.

              These agencies may include:

              Arizona Registrar of Contractors

              400 W Congress St STE 212

              Tucson AZ 85701

              (520) 628-6345

              https://www.azroc.gov

              Type of Entity:
              Corporation
              Alternate Business Name
              • Sierra Vista Glass, Inc.
              Business Management
              • Ms. Maria Main, President/Owner
              • Mr. Richard Main, Owner/Director
              Contact Information

              Principal

              • Mr. Richard Main, Owner/Director

              Customer Contact

              • Mr. Richard Main, Owner/Director
              Additional Contact Information

              Fax Numbers

              • (520) 439-8688
                Primary Fax
              • (520) 300-7019
                Other Fax

              Phone Numbers

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/21/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              We ordered glass for a shower install and was paid for on 10 Aug and has had multiple delays. The excuses always are the vendor they get the glass from messed up. This is not my problem, they were paid in full when ordered and we were told two weeks to get and then install. There was a “wrong size” delivered a week or so ago. So the owner was going to call and rush the order for today 21 Sep. as per routine it did not show and they have only the excuse of tomorrow the owner will call the vendor to find out what is going on. This is the normal routine and now the supposed delivery time for shower glass is 4 weeks. I do not trust or believe a thing they say. The only contact we have with them is when we call them. They are passive and wait for an issue and appear incompetent.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Reina M

              1 star

              02/03/2024

              Sierra Vista Glass and Vista Glass, owned by the same entity, project an image of expansive coverage across various cities like ************, ****, *********, **********, Benson, *******, and surrounding areas. However, my experience with them reveals a ***** contrast between their outward appearance and internal operations. Their phone system falsely presents multiple offices across different locations, yet all calls inevitably redirect to Sierra Vista Glass/Vista Glass. This deceptive tactic creates an illusion of widespread accessibility, masking the reality of only two existing offices. Employees are instructed to mislead customers by claiming the company is in the process of establishing offices in said cities, while technicians predominantly operate from ****** or Sierra Vista offices. This deliberate misinformation undermines trust and transparency, crucial for fostering positive customer relationships. Furthermore, **********************/******************** engages in unethical practices to maximize profits, regardless of customer satisfaction or employee well-being. They employ deceptive methods to divert customers from other glass shops, even impersonating competitors like ******'s Auto Glass. **************** representatives are instructed to deceive callers and secure sales, disregarding ethical standards and fair competition.Moreover, the company pressures employees to coerce customers into using insurance for windshield claims, irrespective of whether they possess glass coverage. This profit-driven approach exploits customers' financial circumstances and undermines their freedom of choice. Sierra Vista Glass/Vista Glass prioritizes financial gain over integrity, customer satisfaction, and employee welfare. Prospective customers should exercise caution when engaging with a company that values profit at the expense of transparency, ethical conduct, and genuine service.

              Local BBB

              BBB Serving Southern Arizona

              BBB Reports On

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