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          Find a Location

          Brake Masters of Tucson, LLC has 86 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Brake Masters of Tucson, LLC

              6179 E Broadway Blvd Tucson, AZ 85711-4028

              BBB Accredited Business
            • Brake Masters of Tucson, LLC

              7085 E 22nd St Tucson, AZ 85710-5112

              BBB Accredited Business
            • Brake Masters of Tucson, LLC

              5810 E Speedway Blvd Tucson, AZ 85712-5026

              BBB Accredited Business
            • Brake Masters of Tucson, LLC

              3803 N Oracle Rd Tucson, AZ 85705-3226

              BBB Accredited Business
            • Brake Masters of Tucson, LLC

              351 W Valencia Rd Tucson, AZ 85706-7632

              BBB Accredited Business

            Business ProfileforBrake Masters of Tucson, LLC

            Brake Service
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            We Are Your Local, Reliable Auto Repair Company “An Honest Brake Since 1983" Originally founded in 1983 as one of the first specialty brake repair shops in the automotive industry, Brake Masters also provides complete automotive services and auto repair on almost all vehicles. Brake Masters auto repair has been dedicated to providing customers with an “Honest Brake,” meaning our employees are trained to recommend only those services or auto repairs our customers truly need or require, according to manufacturer specifications. This philosophy was, and is, a radical shift from the high pressure, over-selling tactics often used in the automotive repair business. Our strong loyal customer following allowed us to expand our services and become an industry leader in complete automotive service and auto repair. Brake Master’s ASE certified technicians and store managers are trained to diagnose and advise our customers on services they need to maintain and repair their vehicles, and in particular, to extend the life of their vehicles. This philosophy has led to Brake Master’s remarkable growth and is evident in everything we do — from how we hire and train our team members, to how we treat our customers every day. We know how important it is to be able to rely on your car and on an automotive service partner you can trust. At Brake Masters Auto Repair Centers, we care about you and your vehicle. Our professionals understand cars as well as the people who drive them. At Brake Masters, we use advanced technology and offer a choice of products from the brands you can trust. These include Valvoline motor oil and filters, Centric brake parts, and AC Delco just to name a few. Our technicians are ASE certified and we are a member of the BBB. Brake Masters now operates over 95 Corporate and Franchised locations throughout Arizona, California, Nevada, New Mexico and Texas. Our team members take P.R.I.D.E. in their work —”Personal Responsibility In Delivering Excellence,” and we’re confident you’ll notice when you visit one of our locations.
            See all additional business information

            At-a-glance

            Customer Reviews

            1.29/5stars

            Average of 28 Customer Reviews

            Customer Complaints

            107 complaints closed in last 3 years

            41 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/1/1986

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Brake Masters of Tucson, LLC is a auto maintenance company.

            Products & Services

            Oil Changes
            Brakes
            Fluid Exchange
            AC Repair
            Belts & Hoses
            Battery & Starters
            CV Boots & Axles
            Drivetrain & Clutch
            Engine Checks
            Lights & Wipers
            Factory Maintenance
            Suspension
            Wheel Alignment
            Auto Accessories

            Business Details

            This is a multi-location business.

            Find a Location

            Brake Masters of Tucson, LLC has 86 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Brake Masters of Tucson, LLC

                6179 E Broadway Blvd Tucson, AZ 85711-4028

                BBB Accredited Business
              • Brake Masters of Tucson, LLC

                7085 E 22nd St Tucson, AZ 85710-5112

                BBB Accredited Business
              • Brake Masters of Tucson, LLC

                5810 E Speedway Blvd Tucson, AZ 85712-5026

                BBB Accredited Business
              • Brake Masters of Tucson, LLC

                3803 N Oracle Rd Tucson, AZ 85705-3226

                BBB Accredited Business
              • Brake Masters of Tucson, LLC

                351 W Valencia Rd Tucson, AZ 85706-7632

                BBB Accredited Business
              BBB File Opened:
              8/1/1983
              Years in Business:
              41
              Business Started:
              2/8/1983
              Business Incorporated:
              7/25/1983
              Accredited Since:
              5/1/1986
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Brake Masters
              Business Management
              • Mr. Eric Laytin, Vice President
              • Mr. Richard Fortuno, CEO
              • Ms. Sarah Laytin, Secretary
              • Mr. Shalom Laytin, President
              • Christian Smith
              Contact Information

              Customer Contact

              • Christian Smith
              Additional Contact Information

              Fax Numbers

              • (520) 512-1000
                Primary Fax

              Email Addresses

              Customer Complaints

              107 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/08/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Two weeks ago I noticed I had a break issue no brakes, whooshing sound when depressing, brake going to the floor(i will happily elaborate but trying to save space here), after checking the brake booster system I noticed I fluid leaking from front right. Had vehicle towed 3/7, was contacted later in day told needed a new brake line and flush. Had work done, contacted mid-day 38 told vehicle was fixed. Went to pick up roughly 3:30, paid and was told everything was fixed. when I got in car to back up noticed pedal still went all the way to floor and whooshing sound was still present. went in to discuss and was told by Robert Blanco (who worked on my car) that it needed the brakes flushed, i said that was already was supposed to be done, he said needs ABS but it'd cost more, I asked how much he said $60 so I said no and was going back to my car when I decided I wasn't going to just settle for this and walked back in and asked the other associate for the corporate number and he said he had to walk outside to get it, as soon as he did Robert came back in and started saying oh I wasn't going to charge you I would just need you to leave the car until tomorrow so I can have time unless you want to call, so I said I would call I have things I need to get done. My car has always had the breaks where they barely have to be touched to engage, I had to have my break pedal almost to the floor to get my car to stop on the way home. Nowhere on my statement did it ever say anything about having to have yet another flush on top of the flush I was already paying for. I used to go to this location a long time ago and had to stop because there was always things not being done right, i thought that in the years since it would have improved. So to summarize, my vehicle was in fact not done and not actually repaired but partially at best. I'd like the money that I paid for the job that wasn't done and my time that was wasted.
              Read More

              Customer Reviews

              28 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Robert V

              1 star

              03/09/2024

              The fact that I provided the parts didn't help me save any money or receive an honest estimate for replacing one side or four fuel injectors. Apparently It seems I paid over $500 dollars for a job that takes less than two hours! Talk about price gouging, ******* takes the cake! Never will return and will not recommend brake masters ever! I can't believe American businesses are so extortive and shady!

              Brake Masters of Tucson, LLC Response

              03/12/2024

              We are very sorry to hear this! Car repair can be quite expensive. We would like to know more about your situation and explore possible solutions.

              If you would like to discuss this: ****************************************
              Fax: **************
              Monday - Friday
              8am 5pm MST
              Thank you

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