BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 02/01/2013
Jiffy Lube
Find a LocationPhone: (520) 271-3250Fax: (520) 325-7427View Additional Phone Numbers3611 E Fry Blvd, Sierra Vista, AZ 85635-2996www.jiffylube.comView Additional Web Addresses
View BBB Rating for Heartland Automotive Services dba Jiffy Lube's headquarters.
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BBB Accreditation
A BBB Accredited Business since 02/01/2013
BBB has determined that Jiffy Lube meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
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BBB Complaint Information
Find aggregate BBB complaint information for Heartland Automotive Services dba Jiffy Lube. BBB located in Dallas, TX has the full report as that BBB handles all complaints for Heartland Automotive Services dba Jiffy Lube.
Additional Information
topType of Entity
Corporation
Incorporated: October 1985, AZ
Contact Information
Principal: Mr. Danny Eitel (Guest Services)Mr. Raymond Aguilar (Store Manager) Ibea Basse (Manager)Mr. Steve Britton (Divisional Director)Mr Joshua Bryce (Manager)Mr James Burch (Manager)Mr. Frank Codoner (Regional Manager)Mr Adrian Cruz (Manager)Mr. Joe Lujan (Store Manager)Mr. Vic Macias (Store Manager)Mr. Frank Maldonado (Store Manager)Mr Saul Montoya (Manager)Mr. Bradley Sharp (Manager)Mr Steven Smith (Manager)Mr. Anthony Soto (District Manager)Mr Richard Soto (Manager)Mr Jose Uribe (Manager)Number of Employees
65
Business Category
Auto Services - Oil & Lube
Alternate Business Names
Heartland Automotive ServicesFind a LocationX
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Arizona. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Jiffy Lube is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (520) 326-0216
- (520) 888-8542
- (520) 881-1333
- (520) 886-0587
- (520) 886-0587
- (520) 458-2999
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Auto Services - Oil & Lube
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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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