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Find a Location

Air Excellence Heating & Cooling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAir Excellence Heating & Cooling

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/5/2012

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Air Excellence Heating & Cooling works with heating and air conditioning, is also licensed, bonded and insured.  

    Products & Services

    Emergency call line available 24/7

    Air conditioning and Heating repair

    Sales

    Installation,

    Service,

    Maintence & Tune up

    Water Heater sales

    Evaporative Coolers repair, service, and sales



    Our major brands include:

    American Standard

    Amana

    Mitsubishi

    Rheem

    Carier

    Daikin





    Business Details

    Location of This Business
    3238 E 46th St, Tucson, AZ 85713-5215
    BBB File Opened:
    12/1/1997
    Years in Business:
    28
    Business Started:
    3/26/1996
    Business Started Locally:
    3/26/1996
    Business Incorporated:
    7/18/2006
    Accredited Since:
    7/5/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    10
    Alternate Business Name
    • Air Excellence
    Business Management
    • Mr. Michael Boudreaux, Owner/Manager
    • Mr. Scott Anderson, Accountant
    Contact Information

    Principal

    • Mr. Scott Anderson, Accountant

    Customer Contact

    • Mr. Michael Boudreaux, Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (520) 219-0750
      Primary Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My AC is not cooling to the temperature that's set on the thermostat. I called my warranty company Home Guard Warranty. Unfortunately I had to use an in network that they picked, which was this company. In short, I paid $75 for a diagnosis, followed by out of pocket $602 fees. At the end of the day the issue has NOT been fixed, after waiting weeks during an Arizona heat wave and my house being at 95 degrees, they replaced my Coil as they said it leaks freon. After replacing it, the issue still exist, they resent the repair guy last Friday and the best he came up with was my air filters are restricting the air flow. I stated that the air filters were 30 days old and they last up to 90 days. The coils were frozen and the pipe connecting the outside AC unit. We turned the heat defrosted the ice, replaced the air filters, he knew something else was wrong or he had miss diagnosed the original issue as the original filters looked new. Now they refuse to fix the issue.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Charity E

    5 stars

    04/08/2023

    I highly recommend these folks -- Air Excellence is a family-owned business, and they treated us like family. Best options for switching from swamp cooler to AC were clearly explained with our needs and interests and budget as the main driver. All workmanship was highly skilled; *** even custom-made a border for the new register that would not fit completely into the old space. All through the process of dealing with TEP they checked in with us on progress. You will not go wrong with this company.

    Local BBB

    BBB Serving Southern Arizona

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