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Backyard Buildings

Phone: (855) 853-8558Fax: (734) 243-11201000 Ternes Dr, MonroeMI 48162-5224View Additional Email Addresseshttp://www.backyardbuildings.com

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Description

We manufacture storage buildings and other outdoor products. We love what we do and we know not everyone is a do-yourself-er. For added convenience, we have a professional installation team available in most areas.

BBB Accreditation

Backyard Buildings is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Backyard Buildings' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Backyard Buildings

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 09/15/2010Business started: 01/01/1978
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Brennan Deitsch (Online Marketing Manager)Mr. Thomas Vandermuelen (Chief Executive Officer)
Number of Employees

500

Business Category

Tool & Utility Sheds, Storage Units - Portable, Theater Stage Play Houses, Buildings - Portable, Sunroom & Solarium Design & Construction, Exterior Structures - Gazebos, Arbors, Pergolas, Greenhouses

Products & Services

We design and manufacture high quality wood sheds, gazebos, playhouses and greenhouses. Our professional installers can build your shed or gazebo right in your backyard for you. We take pride in manufacturing our products in Monroe, Michigan.

Hours of Operation
Mon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 08:00 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: 08:30 AM to 05:00 PM
Refund and Exchange Policy

Limited Warranty
BACKYARD BUILDINGS AND MORE WARRANTY
Your Storage Building, Solar Shed, Playhouse or Cedar Gazebo is and will remain free of any defects caused by material or workmanship for the following period from date of installation:

2 Years - Value Series
5 Years - Heritage Series / Playhouses / Solar Sheds
10 years - Garage-Size Series / Vinyl-Sided Series / Cedar Gazebos / Pergola
In the event that your building or a component of your building is found defective, we will repair or replace the affected part, at Backyard Buildings and More discretion, free of charge.

CONDITIONS & LIMITATIONS
Building must be painted using 100% acrylic latex exterior paint, (including the bottom edges of all siding and all four edges and insides of doors) within 60 days of installation. Note: Cedar Gazebos and Pergola can be finished with a quality, exterior stain (semi-transparent or solid) containing a water repellent and ultra-violet protection.

Building must be properly maintained, as needed, including, but not limited to, repainting (staining), recaulking and keeping perimeter and underside of building clear of vegetation.

Movement of building from its original location or alteration to building may void warranty. Damage due to insects, water sprinklers or acts of God (including tornadoes, hail storms, fire, etc.) are not covered.

This warranty applies to original purchaser only.

Notice of failure or defect must be reported to Backyard Buildings and More within a reasonable time.

In no event will Backyard Buildings and More be liable for loss or damage to personal property placed in building (including any damage caused by the existence of any defect in building), or for any indirect, incidental, consequential damages nor failure(s) which are caused by events, acts or omissions beyond our control including, but not limited to, misuse or improper maintenance. This warranty gives you certain specific rights which vary from state to state.

CLAIM PROCEDURE
To make a claim under this warranty, please send a written description of the defect along with your name, address and telephone number to the address below. We may request a photograph of the defect or permission to inspect the building. All repairs will be made within a reasonable time.

Warranty Claim Address:
Backyard Buildings and More
Attn: Warranty Claim Department
1000 Ternes Drive
Monroe, MI 48162

Service Area

We offer installation services to most areas within the United States.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.