This Business is not BBB Accredited
Phone: (855) 853-8558Fax: (734) 243-11201000 Ternes Dr, Monroe, MI 48162-5224View Additional Email Addresses
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We manufacture storage buildings and other outdoor products. We love what we do and we know not everyone is a do-yourself-er. For added convenience, we have a professional installation team available in most areas.
Backyard Buildings is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Backyard Buildings' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Backyard Buildings
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Brennan Deitsch (Online Marketing Manager)Mr. Thomas Vandermuelen (Chief Executive Officer)
Number of Employees
Tool & Utility Sheds, Storage Units - Portable, Theater Stage Play Houses, Buildings - Portable, Sunroom & Solarium Design & Construction, Exterior Structures - Gazebos, Arbors, Pergolas, Greenhouses
Products & Services
We design and manufacture high quality wood sheds, gazebos, playhouses and greenhouses. Our professional installers can build your shed or gazebo right in your backyard for you. We take pride in manufacturing our products in Monroe, Michigan.
Hours of OperationMon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 08:00 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: 08:30 AM to 05:00 PM
Refund and Exchange Policy
BACKYARD BUILDINGS AND MORE WARRANTY
Your Storage Building, Solar Shed, Playhouse or Cedar Gazebo is and will remain free of any defects caused by material or workmanship for the following period from date of installation:
2 Years - Value Series
5 Years - Heritage Series / Playhouses / Solar Sheds
10 years - Garage-Size Series / Vinyl-Sided Series / Cedar Gazebos / Pergola
In the event that your building or a component of your building is found defective, we will repair or replace the affected part, at Backyard Buildings and More discretion, free of charge.
CONDITIONS & LIMITATIONS
Building must be painted using 100% acrylic latex exterior paint, (including the bottom edges of all siding and all four edges and insides of doors) within 60 days of installation. Note: Cedar Gazebos and Pergola can be finished with a quality, exterior stain (semi-transparent or solid) containing a water repellent and ultra-violet protection.
Building must be properly maintained, as needed, including, but not limited to, repainting (staining), recaulking and keeping perimeter and underside of building clear of vegetation.
Movement of building from its original location or alteration to building may void warranty. Damage due to insects, water sprinklers or acts of God (including tornadoes, hail storms, fire, etc.) are not covered.
This warranty applies to original purchaser only.
Notice of failure or defect must be reported to Backyard Buildings and More within a reasonable time.
In no event will Backyard Buildings and More be liable for loss or damage to personal property placed in building (including any damage caused by the existence of any defect in building), or for any indirect, incidental, consequential damages nor failure(s) which are caused by events, acts or omissions beyond our control including, but not limited to, misuse or improper maintenance. This warranty gives you certain specific rights which vary from state to state.
To make a claim under this warranty, please send a written description of the defect along with your name, address and telephone number to the address below. We may request a photograph of the defect or permission to inspect the building. All repairs will be made within a reasonable time.
Warranty Claim Address:
Backyard Buildings and More
Attn: Warranty Claim Department
1000 Ternes Drive
Monroe, MI 48162
We offer installation services to most areas within the United States.