BBB Business Review

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Cooper Tire & Rubber Company (Headquarters)

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Phone: (419) 423-1321Fax: (800) 759-5789View Additional Phone Numbers701 Lima Ave, FindlayOH 45840-2315http://www.coopertires.com

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BBB Accreditation

Cooper Tire & Rubber Company is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Cooper Tire & Rubber Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 31 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

31 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues3
Delivery Issues1
Guarantee / Warranty Issues8
Problems with Product / Service16
Total Closed Complaints 31

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Cooper Tire & Rubber Company

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 09/18/1986Business started: 01/01/1914
Type of Entity

Corporation

Incorporated: March 1930, DE

Contact Information
Principal: Mr. William Geaman Jr. (Consumer Relations Manage)Mr. Roy Armes (CEO/ Chairman)Mr. J. David Harvey (Consumer Relations)Ms. Julie Ropp (Damage Claim Administrator)
Number of Employees

13311

Business Category

Tire Distributors & Manufacturers, Tire Dealers

Products & Services

Cooper Tires are available at the following National Retailers: Tire Kingdom, Merchants Tire & Auto Service Centers, NTB, Big Tires, Midas, SpeeDee, PepBoys Auto, Discount Tire, Sears Auto Center and America's Tire.

Subsidiaries of Cooper Tire Company include Starfire Tires, Mickey Thompson Tires, Avon Tires, Mastercraft Tires, Roadmaster Tires, Dean Tires, Dick Cepek Tires & Wheels, Chengshan, Austone, Fortune and Mentor.

Alternate Business Names
Cooper Tires

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.