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Find a Location

Midas Auto Service & Tire Experts - an Employee Owned Company has 126 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Midas Auto Service & Tire Experts - an Employee Owned Company

      531 S Telegraph Rd Monroe, MI 48161-1613

      BBB Accredited Business
    • Midas Auto Service & Tire Experts - an Employee Owned Company

      1204 S Reynolds Rd Toledo, OH 43615-6910

      BBB Accredited Business
    • Midas Auto Service & Tire Experts - an Employee Owned Company

      1111 W Alexis Rd Toledo, OH 43612-4203

      BBB Accredited Business
    • Midas Auto Service & Tire Experts - an Employee Owned Company

      3527 Glendale Ave Toledo, OH 43614-3407

      BBB Accredited Business

    Business ProfileforMidas Auto Service & Tire Experts - an Employee Owned Company

    Auto Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.41/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    179 complaints closed in last 3 years

    60 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1982

    Years in Business: 69

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This report is based on the customer experience of 111 Midas franchises owned by an Employee Owned organization. Included in this report are locations in the states of Ohio, Michigan, Kentucky, Pennsylvania, Georgia and New York. The Headquarters for this franchise group is located in Toledo, Ohio.

    Business Details

    This is a multi-location business.

    Find a Location

    Midas Auto Service & Tire Experts - an Employee Owned Company has 126 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Midas Auto Service & Tire Experts - an Employee Owned Company

        531 S Telegraph Rd Monroe, MI 48161-1613

        BBB Accredited Business
      • Midas Auto Service & Tire Experts - an Employee Owned Company

        1204 S Reynolds Rd Toledo, OH 43615-6910

        BBB Accredited Business
      • Midas Auto Service & Tire Experts - an Employee Owned Company

        1111 W Alexis Rd Toledo, OH 43612-4203

        BBB Accredited Business
      • Midas Auto Service & Tire Experts - an Employee Owned Company

        3527 Glendale Ave Toledo, OH 43614-3407

        BBB Accredited Business
      Headquarters
      1101 Monroe St, Toledo, OH 43604-5811
      BBB File Opened:
      1/1/1955
      Years in Business:
      69
      Business Started:
      1/1/1955
      Business Incorporated:
      6/25/1958
      Accredited Since:
      6/1/1982
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      501
      Alternate Business Name
      • Max Auto Supply Company
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      8:00 AM - 5:00 PM
      Business Management
      • Mr. Ian Katz, Vice President
      Contact Information

      Principal

      • Mr. Ian Katz, Vice President

      Customer Contact

      • Mr. Randy S. Katz, President/CEO
      • Mr. Ian Katz, Vice President
      • Mr. Kevin Meidt, Director of Marketing/Public Relations
      Additional Contact Information

      Fax Numbers

      • (419) 243-1626
        Primary Fax
      • (614) 890-6140
        Other Fax

      Phone Numbers

      Customer Complaints

      179 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Back in September my car started having issues. We took the car to Midas because in the past we had used them. They had the car and first replaced the battery, which it wasn’t the battery. I drove away thinking it was fixed and the next day was stranded at work because my car wouldn’t start. I had to pay to have the car towed back over to **** at Midas. **** again assured us he could fix it and even begged us to please let him try. This time they thought it was the alternator and had the car for another week trying to fix it. This time when I went to go pick up the car I didn’t even get out of the parking lot and it wouldn’t start. At this point I was frustrated. I had been without a car for almost 3weeks so we payed again to have it towed to the dealership. It ended up being the starter and I had to pay the dealership to fix the right thing. Midas charged me over $1000 for the 2 things they replaced neither of which fixed the problem. **** refuses to give us our money back and continues to tell us he is working on it whenever we call in to check on the status. I also had to pay for the 2 tow trucks. I just want him to give us our money back so we can be done with this. Thankyou.
      Read More

      Customer Reviews

      37 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Glen B

      1 star

      04/10/2024

      I took my truck to Midas Auto Service 5440 ******* ********** **** ***** because the passenger side floor broad was wet I was told by Midas that it was the heater coil and the price was ***** to fix this. When I was told my truck was ready for pickup and the work was completed. Three days later I noticed the floor broad was wet again. I called Midas to inform them of this and they told me to bring it back in. They kept my truck for another week telling me they don't know why the floor broad was still getting wet. I feel like it wasn't the heater coil as they stated but rain water getting in my truck some how. I paid them to solve a problem but the problem is still there after paying ***** dollars to get it fixed.

      Midas Auto Service & Tire Experts - an Employee Owned Company Response

      04/11/2024

      We appreciate Mr. ***** loyalty as a customer and are happy to take another look if he would like to return to a Midas. When he did return after we initially completed the work we sprayed water onto the car for quite a while but no water got through the seals. It's possible it was never fully dry but again, we welcome Mr. ***** to return so we can address it for him.

      Local BBB

      BBB Serving Northwest/West Central Ohio and Southeast Michigan

      BBB Reports On

      BBB reports on known marketplace practices.

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