BBB Accredited Business since 06/01/1982
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A BBB Accredited Business since 06/01/1982
BBB has determined that Midas Auto Service Experts, Ian Katz Franchised Locations meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Midas Auto Service Experts, Ian Katz Franchised Locations' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 232 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
This report is based on the customer experience of 113 Midas franchises owned by Ian Katz. Included in this report are locations in the states of Ohio, Michigan, Indiana, Kentucky, Pennsylvania, Georgia and New York. The Headquarters for Mr. Katz's franchises is located in Toledo, Ohio.
After August 1, 2004, this report will reflect the customer experience of 113 locations of this franchise. These franchise's are located in Ohio, Michigan, Indiana, Kentucky, Pennsylvania, Georgia and New York.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||13|
|Billing / Collection Issues||4|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||213|
|Total Closed Complaints||232|
Customer Reviews Summary Read customer reviews
6 Customer Reviews Customer Reviews on Midas Auto Service Experts, Ian Katz Franchised Locations
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6 Customer Reviews|
Business ManagementPrincipal: Mr. Ian Katz (Vice President)
Contact InformationMr. Kevin Meidt (Director of Marketing/Public Relations)
Number of Employees
Mufflers & Exhaust Systems, Auto Services - Oil & Lube, Tire Repair, Tire Retread & Repair, Brake Service, Auto - Fleet Service, Auto Repair - Steering & Suspension, Auto Repair - Suspension, Auto Repair & Service, Auto Diagnostic Service, Tire Dealers, Battery Charging Equipment