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Midas Auto Service Experts, Ian Katz Franchised Locations (Headquarters)

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Phone: (419) 473-2814Fax: (419) 243-1626View Additional Phone Numbers1101 Monroe St, ToledoOH 43604-5811

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BBB Accreditation

A BBB Accredited Business since 06/01/1982

BBB has determined that Midas Auto Service Experts, Ian Katz Franchised Locations meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Midas Auto Service Experts, Ian Katz Franchised Locations' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 232 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

This report is based on the customer experience of 113 Midas franchises owned by Ian Katz. Included in this report are locations in the states of Ohio, Michigan, Indiana, Kentucky, Pennsylvania, Georgia and New York. The Headquarters for Mr. Katz's franchises is located in Toledo, Ohio.

After August 1, 2004, this report will reflect the customer experience of 113 locations of this franchise. These franchise's are located in Ohio, Michigan, Indiana, Kentucky, Pennsylvania, Georgia and New York.

Customer Complaints SummaryRead complaint details

232 complaints closed with BBB in last 3 years | 85 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues13
Billing / Collection Issues4
Guarantee / Warranty Issues2
Problems with Product / Service213
Delivery Issues0
Total Closed Complaints 232

Customer Reviews Summary Read customer reviews

6 Customer Reviews Customer Reviews on Midas Auto Service Experts, Ian Katz Franchised Locations

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 5
Total Customer Reviews 6 Customer Reviews

Additional Information

top
BBB file opened: 01/01/1955Business started: 01/01/1955
Business Management
Principal: Mr. Ian Katz (Vice President)
Contact Information
Mr. Kevin Meidt (Director of Marketing/Public Relations)
Number of Employees

1

Business Category

Mufflers & Exhaust Systems, Auto Services - Oil & Lube, Tire Repair, Tire Retread & Repair, Brake Service, Auto - Fleet Service, Auto Repair - Steering & Suspension, Auto Repair - Suspension, Auto Repair & Service, Auto Diagnostic Service, Tire Dealers, Battery Charging Equipment

Industry Tips
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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.