BBB Accredited Business since 04/19/1995
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A BBB Accredited Business since 04/19/1995
BBB has determined that Owens-Corning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Owens-Corning's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 47 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Guarantee / Warranty Issues||28|
|Problems with Product / Service||18|
|Billing / Collection Issues||0|
|Total Closed Complaints||47|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Owens-Corning
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Claims Department Ms Kay Bennett (Claims) Ms. Sandi Bugaj (Premiums)Ms. Ginger Duhaime (Director of Customer Service) Megan Feldman (Basement Finishing Systems Division) John Houghtaling (Product Quality Rep)Ms. Linda Majewski (Product Quality Representative)Mr. Kyle Mauk (Product Quality Representative)Mr Joseph Rhodes Ms. Mary C. Siotkowski (Marketing Communications)Mr. Dan Smith (Sr. Vice President, HR)Mr. Raymond Stout (CEO)Mr. Michael H. Thaman (Chairman of the Board and Chief Executive Officer)
Number of Employees
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